Contract Administrator

Ingram Micro; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a detail-oriented Sales Administrator to join their dynamic team. This role involves processing and validating contract data, ensuring accuracy in a supportive environment. You'll enter vendor contract details, verify them against purchase orders, and issue validated contracts to resellers. With a focus on collaboration and communication, you will receive full training to excel in using systems like ServiceNow and Excel. If you're passionate about data and customer service, this opportunity offers a pathway to a permanent position with a competitive benefits package.

Qualifications

• Experience in customer service, sales support, or administration roles.
• Strong attention to detail and accuracy in data entry.

Responsibilities

• Accurately enter and validate vendor contract data in ServiceNow.
• Review data against purchase orders for accuracy.

Skills

Attention to detail

Customer service experience

Sales support experience

Administration skills

Clear communication

Team collaboration

Problem-solving

Tools

ServiceNow

CRM platforms

Excel

Email software

Job description

Sales Administrator

Internal Job title: Sales Operations Coordinator
This role will start as a 3-month temporary position, with the view to becoming permanent afterwards.

About the role
We re looking for a detail-driven, organised individual to join our team! In this role, you ll process and validate contract data using systems like ServiceNow, our CRM, Excel, and email platform.
You ll enter details from vendor contracts, check them against purchase orders, and issue validated contracts to resellers. Attention to detail is key, along with the ability to work both independently and as part of a team.

No ServiceNow experience? No problem - full training and support will be provided!

If you re confident with computer systems, love working with data, and have a keen eye for detail, we d love to hear from you!

As a Sales Administrator you will:

• Accurately enter data from vendor contracts into ServiceNow, including details such as part codes, serial numbers, and addresses.
• Review and verify data in ServiceNow against purchase orders to ensure accuracy and consistency.
• Issue validated contracts to resellers via email, following completion of data checks.
• Work with a variety of computer systems, including ServiceNow, CRM platforms, Excel, and email software (full training provided).
• Maintain a high level of attention to detail, ensuring all information is correctly recorded and up to date.
• Contribute both independently and collaboratively within a supportive, team-focused environment.
• Participate in initial training by shadowing experienced team members to gain a thorough understanding of processes and systems.

In order to set you up for success we are looking for the following skills;

• Experience in customer service, sales support, administration, or similar roles
• Good attention to detail, with care taken to ensure accuracy
• A helpful, supportive approach with a focus on resolving queries and providing a positive experience
• An interest in learning and developing new skills
• Clear, open communication and the ability to build positive, collaborative working relationships

Who are Comms-care
Comms-care is a leading provider of channel network & server support solutions. We assist over 700 channel partners and support to over 30,000 active support contracts. Comms-care manages all aspects of IT lifecycle, from consultancy, design and implementation to managed services and reactive field support covering technologies such as Routing & Switching, Security, Servers, Desktops, Voice & Unified Communications.

Make an application to join the team
Our team is as much about our people as it is our customers and business partners. Our fantastic mentality has allowed us to continue delivering phenomenal service to our customers in a predominantly remote based environment. We want associates with a strong desire to succeed. We offer a competitive base and benefits package.