Content Manager

The Education People - Part of Commercial Services Group; West Malling; Hybrid; GBP 36,233; Full time

Benefits offered by this job

25 days annual leave

Life assurance cover

Health cash plan

Gym discounts

Pension scheme with employer contribution

Learning and development support

Job summary

A leading educational services provider in the UK is seeking a Content Manager. This role involves shaping narrative and messaging across the organization, focusing on creating impactful content for various platforms. The ideal candidate will have strong writing skills, experience in the education sector, and familiarity with content management systems such as Umbraco or WordPress. Benefits include a competitive salary of £36,233, 25 days annual leave, and a variety of development opportunities.

Qualifications

• Experience in content research, writing, and editing.
• Ability to manage multiple projects independently.
• Understanding of design briefing and content governance.

Responsibilities

• Repurpose long form content for various channels.
• Write, edit, and optimize blogs and newsletters.
• Manage editorial calendar and content strategy.

Skills

Content research

Strong written English

Storytelling skills

Project management

Communication

Understanding of education sector

Education

Degree in English or PR

Tools

Umbraco

HubSpot

WordPress

Job description

Location: Kings Hill / Derbyshire / Hybrid

Salary/package: £36,233 per annum

Contract type: Permanent

Hours: Full time, 37 hours per week

Are you an experienced copywriter, editor or content specialist with a strong understanding of the education landscape?

We’re looking for someone who can take ownership of this role and shape how we tell stories across our brands. This is a writing-led position focused on creating insightful, well-structured content - from education news articles and case studies to expert interviews, how-to guidance, podcasts and webinars - all tailored to different voices and brand tones. You’ll be proactive in spotting opportunities, translating complex educational topics into engaging content, and collaborating with subject experts across the business.

While an awareness of marketing is helpful, this is not a marketing-focused role; you will be supported by dedicated marketing specialists, allowing you to focus on content quality, editorial direction and storytelling.

Who we are

The Education People, part of Commercial Services Group, have been supporting people to deliver the things that matter to the lives of children for many years and can proudly say that each of our education services is brought to you by experts in their field.

Our expertise ranges from school effectiveness to equality & inclusion, from financial management to professional development alongside a whole range of other areas. Wherever it’s possible to provide education support services, we are committed to doing just that - whether it’s expert training, online education events or downloadable resources.

Why this role matters

As our Content Manager you will take ownership of content across our Children & Education portfolio via Education Hub and wider channels. You will shape tone of voice and messaging and create engaging content that builds awareness demand and retention. You will work closely with teams across Commercial Services Group to understand services and trends so that you can turn insight into strong stories that resonate with educators.

What you’ll be doing

• Repurpose long form content into assets for multiple channels.
• Write edit and optimise long form content including blogs, customer stories, newsletters and product pages.
• Uphold correct tone of voice and messaging of the subject experts and brands across the portfolio.
• Deliver The Education People and Education Hub content strategy.
• Localise content for key segments in the education sector.
• Own and manage the editorial calendar in line with campaign plans and update internal communications.
• Upload, edit and format content across CMS platforms.
• Lead content quality checks to ensure consistency.
• Create a variety of customer facing engaging content including guides, newsletters, videos, podcasts, events and thought-leadership articles.
• Work with service teams and brands to source features and editorials.
• Write compelling case studies with subject matter experts and partners.

What we’re looking for

• Experience in content research writing and editing.
• Strong written English with excellent attention to detail.
• Understanding of the education sector is essential.
• Hands on experience with CMS systems such as Umbraco, HubSpot or WordPress is beneficial.
• Ability to manage multiple projects independently.
• Confident working with a range of internal and external stakeholders, including senior leadership.
• Strong communication and storytelling skills.
• Familiarity with marketing automation and digital tools.
• Understanding of design briefing video scripting and content governance.
• Degree in English or PR, or relevant experience.
• Able to take ownership, work autonomously and deliver at pace to deadlines.

What you’ll get in return

• Salary of £36,233 per annum.
• 25 days annual leave, increasing to 30 days after 5 years’ service.
• Life assurance cover.
• The Education People’s pension scheme provides an 8% employer contribution with a 2% minimum employee contribution.
• Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme.
• Volunteer days and access to a comprehensive wellbeing programme.
• Tailored learning and development support with real opportunities to progress.

Why CSG?

Commercial Services Group (CSG) is the UK’s largest local authority-owned trading company (LATCO), generating over £800 million in revenue and supporting 16,000 education and public sector customers worldwide. With more than 1,800 employees across the UK, France, Dubai and Bangkok, we are working towards becoming the global leader in education and public sector solutions.

We are expanding rapidly, with annual growth of around 25 percent, supported by a blend of organic development, acquisitions and strategic partnerships. Our 33 trading businesses deliver a wide range of services including education management, IT, HR, legal, energy, procurement and supplies.

CSG is wholly owned by local authorities, and a significant proportion of our profits is reinvested into frontline public services. Over £77 million has already been returned, reflecting our commitment to combining commercial performance with meaningful social impact.

Inclusion & Accessibility

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.

We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.