Content Manager

Manulife/John Hancock; Greater London; Hybrid; GBP 62,000 - 103,000; Full time

Job summary

Manulife/John Hancock is seeking a Content Manager to oversee the lifecycle of investment marketing content across the MCQS platform. You will coordinate with investment, distribution, compliance and risk teams to ensure timely production of high-quality collateral globally, while upholding messaging consistency and regulatory standards.

The role emphasizes CMS-driven efficiency, AI-enabled workflows and scalable processes, with responsibility for creating pitchbooks, fact sheets, investor

Qualifications

• 5-8 years of experience within asset management, investment marketing or product marketing.
• Strong understanding of fixed income and alternative credit markets.
• Experience supporting institutional and/or retail investment strategies.
• Demonstrable experience producing sophisticated investment marketing collateral.
• Advanced PowerPoint skills, including presentation design and visual storytelling.
• Strong Excel capabilities including charting and data visualisation.
• Experience with content management platforms such as Allego, Seismic or equivalent systems.
• Experience leveraging AI, automation tools and digital content solutions preferred.
• Exceptional project management and organisational skills.
• Ability to manage multiple priorities under tight deadlines.
• Strong written communication and editing capabilities.
• Excellent stakeholder management skills.
• High attention to detail and quality control.
• Ability to translate complex technical investment concepts into clear client-focused messaging.

Responsibilities

• Lead the development, maintenance and production of marketing collateral and reporting across multiple channels.
• Coordinate governance and approvals, maintain version control and brand messaging standards.
• Manage investment content within CMS; establish best practices for tagging, metadata and reusability.
• Support development of AI-enabled content solutions and centralised knowledge banks.
• Continuously evaluate and improve content workflows, templates and governance frameworks.
• Maintain rigorous quality-control processes ensuring factual accuracy, client-appropriate visuals and regulatory compliance.

Skills

Asset management

Investment marketing

Project management

Stakeholder management

Written comms

Attention to detail

Content management

AI workflows

PowerPoint design

Data visualization

Tools

PowerPoint

Excel

Allego

Seismic

AI-enabled workflows

Job description

The Opportunity

The content manager role is responsible for the lifecycle of investment marketing content across the MCQS platform. This includes the creation, maintenance, governance and delivery of all materials related to the MCQS alternative credit platform. Working closely with the investment, distribution, compliance and risk teams, the role ensures the timely production of high-quality collateral across MCQS's core investment capabilities. The role serves as the central coordinator for materials and reporting, ensuring consistency of messaging, technical accuracy, regulatory compliance and brand standards across all client-facing materials globally. A key focus will be driving efficiency through content management systems, automation, AI-enabled workflows and scalable content processes.

Position Responsibilities

• Marketing collateral and reporting management: Lead the development, maintenance and production of: pitchbooks, review presentations, fact sheets, investor reports, brochures, fund updates, client reporting materials etc. across multiple distribution channels.
• Governance and compliance: Ensure all materials comply with applicable regulatory requirements and coordinate approvals with the appropriate teams. Maintain version control, content governance standards and consistent application of brand, disclosure and messaging guidelines.
• Content strategy and knowledge management: Manage and curate investment content within approved content management systems. Establish best practices for content tagging, metadata management and reusability. Support development of AI-enabled content solutions and centralised knowledge banks. Drive strategic content initiatives that improve scalability and content consistency across global teams.
• Process improvement and automation: Continuously evaluate and improve content development workflows, including driving automation, AI and technology solutions. Develop templates, playbooks and governance frameworks that enhance quality and speed-to-market.
• Quality assurance: Maintain rigorous quality-control processes across all client-facing content. Ensure materials are factually accurate, client-appropriate, visually engaging, consistent in style and messaging, compliance approved and risk validated.

Required Qualifications

• 5-8 years of experience within asset management, investment marketing or product marketing.
• Strong understanding of fixed income and alternative credit markets.
• Experience supporting institutional and/or retail investment strategies.
• Demonstrable experience producing sophisticated investment marketing collateral.
• Advanced PowerPoint skills, including presentation design and visual storytelling.
• Strong Excel capabilities including charting and data visualisation.
• Experience with content management platforms such as Allego, Seismic or equivalent systems.
• Experience leveraging AI, automation tools and digital content solutions preferred.
• Exceptional project management and organisational skills.
• Ability to manage multiple priorities under tight deadlines.
• Strong written communication and editing capabilities.
• Excellent stakeholder management skills.
• High attention to detail and quality control.
• Ability to translate complex technical investment concepts into clear client-focused messaging.

When you join our team

We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife

Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Referenced Salary

Location London, UK Working Arrangement Hybrid Salary range is expected to be between £62,025.00 GBP - £103,375.00 GBP Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location. Manulife offers eligible employees a market competitive benefits package, including health, dental, short- and long-term disability, life insurance coverage, and employee/family assistance plans. We also offer eligible employees various retirement savings plans, along within generous paid time off program includes holidays, vacation, personal, and sick days.

Company Culture and Values

Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry-leading AI, and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognition.