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The Manufacturers Life Insurance Company (Manulife) is seeking a Content Manager to oversee investment marketing content across MCQS. You will coordinate with investment, distribution, compliance and risk teams to ensure timely, compliant, high-quality collateral globally.
You will drive efficient content workflows, governance, and knowledge management, leveraging AI-enabled processes and CMS platforms to scale messaging while maintaining accuracy and brand standards.
The content manager role is responsible for the lifecycle of investment marketing content across the MCQS platform. This includes the creation, maintenance, governance and delivery of all materials related to the MCQS alternative credit platform. Working closely with the investment, distribution, compliance and risk teams, the role ensures the timely production of high-quality collateral across MCQS's core investment capabilities. The role serves as the central coordinator for materials and reporting, ensuring consistency of messaging, technical accuracy, regulatory compliance and brand standards across all client-facing materials globally. A key focus will be driving efficiency through content management systems, automation, AI-enabled workflows and scalable content processes. Position Responsibilities: Marketing collateral and reporting management: Lead the development, maintenance and production of: pitchbooks, review presentations, fact sheets, investor reports, brochures, fund updates, client reporting materials etc. across multiple distribution channels. Governance and compliance: Ensure all materials comply with applicable regulatory requirements and coordinate approvals with the appropriate teams. Maintain version control, content governance standards and consistent application of brand, disclosure and messaging guidelines. Content strategy and knowledge management: Manage and curate investment content within approved content management systems. Establish best practices for content tagging, metadata management and reusability. Support development of AI-enabled content solutions and centralised knowledge banks. Drive strategic content initiatives that improve scalability and content consistency across global teams. Process improvement and automation: Continuously evaluate and improve content development workflows, including driving automation, AI and technology solutions. Develop templates, playbooks and governance frameworks that enhance quality and speed-to-market. Quality assurance: Maintain rigorous quality-control processes across all client-facing content. Ensure materials are factually accurate, client-appropriate, visually engaging, consistent in style and messaging, compliance approved and risk validated.
Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.