Content & Localisation Coordinator x2

The Walt Disney Company; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

25 days annual leave

Private medical insurance & dental

Complimentary Disney Theme Parks

Disney discounts

Parental and guardian leave

Employee Resource Groups

Job summary

The Walt Disney Company in London is seeking an Operations Co-ordinator to support localisation and the creation of digital assets for Fox Entertainment Channels and National Geographic Channels. You will manage trackers, place orders, and oversee dubbing/subtitle workflows to meet deadlines and SLAs.

This role is based in our London Hammersmith office, four days a week with one work-from-home day, offering opportunities to enhance processes across teams.

Qualifications

• Background or experience in a production/operations role, preferably in a creative environment.
• Excellent and demonstrable project management experience, including the handling of rejections and tracking vendor performance through metrics.
• Experience of file based and high definition technology, New Media and electronic file delivery.

Responsibilities

• Maintain and update trackers for the team.
• Place orders on our centralised system and monitor delivery of localised dubs/subs.
• Raise accurate and timely orders to commission localisation (dubbing, subtitling, access services and metadata).
• Create and track orders on DOT and negotiate delivery schedules with vendors.
• Liaise with internal teams and local programming to align material schedules with broadcast needs.
• Resolve metadata integrity issues and track on-time, zero-defect delivery.
• Attend meetings and contribute to workflow improvements; provide holiday/sickness cover.

Skills

Project management

Attention to detail

Organisational ability

Education

Degree preferred

Tools

Jira

DOT

Coupa

Job description

About the Role & Team

These roles will support the operations team for all aspects of the localisation and the creation of digital assets (components) for Fox Entertainment Channels (both Disney owned and 3rd party distributors content) and all aspects of the localisation and the creation of digital assets (components) for National Geographic Channels

The co‑ordinator within each team is expected to have excellent project management skills, demonstrate both attention to detail and organisational ability; experience of content localisation, production, mastering and digital distribution would be an advantage but not essential.

This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home.

Values

You’ll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.

What Will You Do

The candidates will be expected to maintain and update trackers for the team, place orders on our centralised system and actively monitor the delivery of localised dubs/subs against expected due dates. As Territory/Title expert, you will raise accurate and timely orders to commission the localisation (dubbing, subtitling, access services and metadata) of content in line within agreed deadlines and to agreed technical standards and costs (SLAs) while ensuring creative consistency. You will be creating and tracking orders on our localisation system DOT, and negotiating delivery schedules with vendors. Liaise with internal colleagues/teams and local Programming teams to create material schedules that are appropriate to the broadcast schedule. Action Rejections via Jira as well as Recall notifications and update/replace materials as required. Resolve metadata integrity issues across stakeholders. Track metrics for the On time and Zero defect delivery of local dubs/subs of those titles for which the Operations Co-ordinator is the Territory expert. Attend and contribute to team/dept meetings, and collaborate on specific projects and opportunities to improve workflows. Coordinate representation of CLM team within broader Company meetings as required. Provide training for DE&E colleagues as required. Participate in systems testing and contribute suggestions for workflow and systems improvement. Provide holiday and sickness cover for colleagues. Adhere to Core Values and Behaviours.

What Will You Bring

Great communication skills to maintain strong working relationships with internal and external parties.

Excellent project management skills, attention to detail and organisational ability.

Essential

• Background or experience in a production/operations role, preferably in a creative environment


• Excellent and demonstrable project management experience, including the handling of rejections and tracking vendor performance through metrics.


• Experience of File based and High Definition technology, New Media and electronic file delivery.

Desirable

• Thorough experience in content localization, production, mastering and digital distribution.


• Ideally educated to degree level or equivalent.


• Good knowledge of Coupa an advantage.


• Strong presentation skills.

The Perks

• 25 days annual leave


• Private medical insurance & dental care


• Complimentary admission to eligible Disney Theme Parks, giving you the opportunity to experience the magic we create and make memories of your own. Admission is subject to availability, capacity restrictions, applicable rules, block-out dates, and eligibility requirements.


• Access to a wide range of Disney discounts on Disney merchandise, Disney Food & Beverage, Disney Resort Hotels, Disney Cruise Line, Adventures by Disney, National Geographic Expeditions, and more. Offerings are subject to availability and may be seasonal, and subject to applicable rules, restrictions, and eligibility requirements.


• Excellent parental and guardian leave


• Employee Resource Groups – WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Disclaimer

This position is with The Walt Disney Company Limited, which is part of a business we call Disney Entertainment and ESPN Product & Technology.

To learn more about Disney's guidelines on the use of AI for candidates, click here.

The Walt Disney Company Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Having technical issues? View the FAQs for help.