Content Growth Assistant—Editorial Operations & Publishing

BMJ; Greater London; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Flexible working

Pension contributions up to 12%

Dental and travel insurance discounts

Life assurance 7x salary

Income protection

Gym membership discounts

Cycle-to-work

Season ticket loan

Employee discounts

25 days holiday

Job summary

The Content Growth Assistant at BMJ will support project management across Topic Collections and the Article Transfers Service, ensuring timely delivery through proactive administrative and operational support. You will help publish and update content, track submissions, and prepare performance reports for editors.

You will also coordinate cross-team workflows, onboarding for Editors-in-Chief, and maintain editorial cascade tracking, contributing to BMJ's mission to publish high-impact medical

Qualifications

• Proven experience working within a scholarly publishing or academic research environment.
• Educated to degree level, or equivalent qualification or experience.
• Excellent organisational and project management skills, including the ability to handle multiple projects.
• Strong computer literacy, particularly with spreadsheet software (e.g., Google Sheets, Microsoft Excel).
• Strong communication skills, with the ability to liaise effectively with internal and external stakeholders.
• Self-motivated and output-oriented.
• Familiarity with basic webpage editing tools (e.g., WordPress) and searching scholarly databases.

Responsibilities

• Publish, update, and maintain Topic Collection webpages.
• Track and follow up on manuscript submissions, peer review timelines, and editorial correspondence.
• Compile ad hoc performance reports for Editors on individual Topic Collections.
• Conduct targeted desk research to assist Content Development Specialists to build the Topic Collection pipeline.
• Support operational delivery of cascading workflows, including execution of daily automated transfers.
• Coordinate author and editor feedback surveys, including mail merges, tracking responses, and chasing engagement.
• Maintain and update the organisation-wide editorial cascade tracking documentation.
• Log, track, and follow up cross-departmental tickets to ensure timely resolution.
• Manage team inbox query queues, ensuring cases are appropriately escalated, cascaded, and resolved in a timely manner.
• Coordinate onboarding for new and replacement Editors-in-Chief, including scheduling key introductory meetings.

Skills

Scholarly publishing experience

Degree or equivalent

Organisational skills

Project management

Spreadsheet proficiency

Communication skills

WordPress basics

Scholarly databases search

Education

Degree or equivalent

Tools

WordPress

Google Sheets

Microsoft Excel

Editorial workflow systems

Job description

The Content Growth Assistant at BMJ will support project management across Topic Collections and the Article Transfers Service, ensuring timely delivery through proactive administrative and operational support. You will help publish and update content, track submissions, and prepare performance reports for editors.

You will also coordinate cross-team workflows, onboarding for Editors-in-Chief, and maintain editorial cascade tracking, contributing to BMJ's mission to publish high-impact medical