Content Retention Specialist

BMJ; Greater London; Híbrido; GBP 40.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous pension contribution (employe

Dental and travel insurance

Life assurance up to 7x salary

Income protection

Cycle-to-work & gym discounts

Employee discounts via yourReward

Descripción de la vacante

BMJ offers a pivotal Content Retention Specialist role based in London with hybrid work options. You will collaborate with editors, authors, and cross-functional teams to streamline article transfer processes, focusing on reducing attrition and improving placement efficiency across the BMJ portfolio.

The role requires strong publishing experience, excellent communication, and data-driven decision making. UK-based applicants with right to work are preferred; visa sponsorship is not available.

Formación

• Experience in an STM publishing environment.
• Excellent verbal and written English communication.
• Strong interpersonal and cross-functional collaboration skills.
• Proficient with Google Suite and online manuscript submission systems.
• Experience with data analysis using Google Sheets or Excel.
• Excellent organisational skills and ability to manage multiple projects.
• Understanding of open access trends.
• Based in the UK with right to work; visa sponsorship not available.

Responsabilidades

• Manage and coordinate article transfer initiatives and monitor KPIs.
• Collaborate with Systems teams to streamline cascade pathways.
• Maintain relationships with Publishers, Editors, Data, Research Integrity, Editorial Operations, Marketing.
• Oversee submission handling, screening, and decision workflows.
• Produce periodic reporting on workflow health and cascade conversions.
• Update editor- and author-facing guidance; standardise submission systems where possible.

Conocimientos

Interpersonal skills

Verbal and written communication

Organisational skills

Data analysis

Project management

Open access knowledge

Herramientas

Google Sheets

Microsoft Excel

ScholarOne

Descripción del empleo

The following content displays a map of the jobs location - London/Hybrid

Application Closing Date: 23rd November 2026

Job Purpose

The Content Retention Specialist will work closely with the Content Retention Managers and wider teams to improve the Article Transfer Service for authors, editors and the business. By streamlining processes, reducing redundancy, and building strong cross-functional relationships, the role ensures high-quality submissions are retained and placed in the most suitable journal as efficiently as possible, minimising content attrition.

Key Tasks

Manage and coordinate article transfer initiatives, monitoring progress, evaluating success and tracking performance against core KPIs to contribute to continuous improvement across the BMJ portfolio.

Coordinate with Systems teams to eliminate friction in automated cascade pathways.

Support the management of relationships with Publishers, Journal Editors, Data, Research Integrity, Editorial Operations, Editorial Services, and Marketing teams, contributing to regular meetings and reviews to optimise the cascade system.

Support effective submission handling through screening and decision workflows, while continually refining article transfer and rejection workflows across the BMJ portfolio to prevent onward transfer of poor-quality content.

Deliver periodic reporting of data to monitor workflow health and cascade conversion across the journal portfolio.

Maintain and update editor- and author-facing guidance, collecting feedback to improve the article transfer service.

Standardise submission systems where possible to reduce the time and effort required for authors to submit cascaded articles.

Skills, Experience & Qualifications

Solid experience working within an STM publishing environment.

Excellent interpersonal skills, including the ability to work with people at all levels of seniority.

Excellent verbal and written communication skills in English, with the ability to communicate persuasively and professionally with editors, authors, and colleagues.

Strong computer literacy in standard software packages (e.g., Google Suite) and familiarity with online manuscript submission systems (e.g., ScholarOne).

Proven experience in data analysis or data insights using packages such as Google Sheets/Microsoft Excel.

Excellent organisational skills, with a proven ability to manage multiple projects and competing deadlines.

Demonstrable understanding of open access and wider industry trends.

Self-motivated and output-oriented.

Applicants must be based in the UK and have the appropriate right to work in the UK. Visa sponsorship is not available for this role

Why work for us?

Help us create a healthier world. We are a global healthcare knowledge provider. We publish The BMJ, one of the world’s most impactful medical journals and over 70 influential speciality journals. We offer digital tools to help health professionals worldwide tackle critical healthcare challenges. Find out more about us here .

Flexible Work and Workplace Perks

We’re committed to flexible working that supports both your needs and the requirements of the role.

Generous double-matching employer pension contribution, up to 12%

Discounted dental and travel insurance

Seven x salary life assurance cover and a generous income protection package

Discounted gym membership, cycle-to-work and season ticket loan

Discounts for retail and leisure products through yourReward

Work-life balance and wellbeing

Twenty-five days holiday + bank holidays + a BMJ Day off.

Additional holiday through long service; buy up to 5 additional days

Leave for moving house, volunteering or getting married

Concierge service Seniorcare by Lottie

Equity, Diversity and Inclusion

Equity, Diversity and Inclusion are not buzzwords to us, but fundamental company priorities

We believe that a diverse workforce brings unique strengths and insights, enabling us to better serve our customers and drive positive change in our industry.

If you are from an under-represented or historically marginalised community, we are particularly interested in hearing from you.

Join our employee-led networks focusing on Gender, Race and Cultural Diversity, Sexual Orientation, Mental Health and Well-being, Parents and Carers and Age.

Disability Confident Committed employer

Learning & Development

Career Coaching

Opportunities to pursue professional development