Content Designer - User-Centred, Accessible Digital Services

LA International; Manchester; Hybrid; GBP 74,000 - 81,000; Full time

Job summary

LA International is seeking a Content Designer for a 3-6 month contract with extensions. The role is hybrid with up to one day on-site per week in Manchester and daily rate £400-£440 via Umbrella.

You will lead content strategy and design for digital services, writing clear, accessible content in plain English, aligned with GDS standards. You will work in fast-paced agile teams, applying user research and data insights to inform content decisions.

Qualifications

• Proven ability to work at pace in an agile digital delivery environment.
• Excellent writing, editing, spelling, and grammar skills with strong attention to detail.
• Strong experience using style guides and writing in plain English.

Responsibilities

• Design and deliver user-centred content for digital services aligned to GDS standards.
• Write and edit content using plain English and established style guide.
• Work at pace within agile, multidisciplinary teams, contributing to iterative delivery.
• Use user research and data insights to inform and validate content decisions.
• Plan and support user research activities related to content and user journeys.
• Collaborate closely with user researchers, designers, product managers, and developers.
• Develop content strategies that align with user needs and policy intent.
• Create and iterate content through prototyping, sketching, and rapid testing.
• Ensure content meets accessibility standards and inclusive design principles.
• Communicate and justify content decisions clearly to stakeholders.
• Contribute to and maintain content consistency across services and platforms.
• Mentor junior content designers and support capability development within teams.

Skills

Content design

Agile delivery

Plain English

User research

Stakeholder comms

GDS standards

Mentoring

Accessibility

Data-driven

Job description

LA International is seeking a Content Designer for a 3-6 month contract with extensions. The role is hybrid with up to one day on-site per week in Manchester and daily rate £400-£440 via Umbrella.

You will lead content strategy and design for digital services, writing clear, accessible content in plain English, aligned with GDS standards. You will work in fast-paced agile teams, applying user research and data insights to inform content decisions.