Content Design Manager

Preply; London; On-site; GBP 60,000 - 85,000; Full time

Job summary

Preply, a leading Ed-Tech company, is looking for a Content Design Manager in London to lead a team of content designers. In this role, you'll shape our content strategy, improve processes, and collaborate with product teams to elevate the language-learning experience for our users. Join us to help change lives through effective language learning.

Benefits

Generous Learning & Development budget

Competitive financial package with equity

Relocation package for Barcelona

Access to mental health support platforms

Wellness and gym access through partnerships

Qualifications

• 5+ years managing content design teams in start-ups or scale-ups.
• Expertise in content design for global products with a strong portfolio.
• Experience in content operations and building effective processes.

Responsibilities

• Lead and manage a team of content designers, providing mentorship.
• Create and implement processes to enhance efficiency and quality.
• Collaborate with cross-functional teams to align business and content goals.

Skills

Leadership

Content Design

Collaboration

Education

Degree in Design or related field

Job description

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At Preply, we are unlocking human potential through learning.

We believe learning with a great tutor is life-changing. That’s why we match online tutors from across the globe with learners and empower them to create live language classes with AI-powered tools and learning materials. This is how we deliver progress, create engagement and keep our global community of learners motivated. So far, over 32,000 tutors have given more than 15 million lessons to learners from over 175 countries.

Design at Preply:

At Preply, we know learning with the right tutor can be life-changing. Helping to change people's lives is an amazing opportunity and a big responsibility. It takes a large, diverse, multidisciplinary team to create a learning product, and Design is at the very heart of that team.

Preply’s Design mission is to deliver the most beautiful language-learning experience in the world. As the poet once wrote, “Beauty is truth. Truth is beauty.” We take this definition to heart. We craft beautiful surfaces that delight our users and inspire them to learn and teach. But we also dive deep and go beyond surface beauty, to uncover the truth behind our users’ needs and motivations. By combining all of this, we create holistic experiences that help our users achieve their goals.

Content Design at Preply:

At Preply, we know words have the power to open up the world. Learning a new language can be life-changing, and our mission is to make the experience as easy and delightful as possible.

Content Design is a small but mighty discipline embedded in the Design Chapter. You’ll lead a team of 2-3 content designers, and be tasked with growing and upskilling the team. You’ll partner with design, product, and brand leads to plan work and build a shared vision. And you’ll report to our Design Director, who will help guide you and set you up for success.

We care deeply about creating a safe and inclusive space. So we’ll be looking for you to share a vision for how our content designers can develop and thrive.

What you’ll be doing:

• Managing a team of content designers, from recruiting, resourcing, and prioritizing work, to leading rituals and mentoring
• Creating processes and guidelines that level up our efficiency, quality, and impact
• Running crits, workshops, and training sessions that help our content designers improve their craft
• Taking a birds-eye view of content at Preply, prioritizing the right problems to solve, removing blockers, and spotting opportunities for your team to have impact
• Partnering with design, brand, and product leads to define and achieve business goals and build a vision for language at Preply

What you need to succeed:

• 5+ years of experience managing a team of content designers in a start-up or scale-up environment
• 3+ years of experience in content operations, including resourcing teams, prioritizing content work, and building processes
• Solid expertise in content design for global products, and a portfolio to prove it
• A proven track record of teaching and advocating for content design
• A vision for how content design can add value for users and tangible ROI for the business
• Experience contributing content design skills to product planning

This role probably isn’t the right fit for you if:

• Your experience is mostly in copywriting, marketing or advertising-style writing, or journalism — we need someone who specializes in product writing
• You prefer to be in the weeds, writing content daily — this is a leadership role

Why you’ll love it at Preply:

• An open, collaborative, dynamic and diverse culture;
• A generous monthly allowance for lessons on, Learning & Development budget and time off for your self-development;
• A competitive financial package with equity, leave allowance and health insurance;
• Not in Barcelona? We offer an attractive relocation package to join us in our Preply Barcelona Hub;
• Access to free mental health support platforms;
• Access to Gympass-partnered wellness and gym centers throughout Spain to promote and support well-being and physical health;
• The opportunity to shape the lives of learners and tutors through language learning and teaching in 175 countries (and counting!).
• Care to change the world - We are passionate about our work and care deeply about its impact to be life changing.
• We do it for learners - For both Preply and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience.
• Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters.
• Now is the time - In a fast-paced world, it matters how quickly we act. Now is the time to make great things happen.
• Disciplined execution - What makes us disciplined is the excellence in our execution. We set clear goals, focus on what matters, and utilize our resources efficiently.
• Dive deep - We leverage business acumen and curiosity to investigate disparities between numbers and stories, unlocking meaningful insights to guide our decisions.
• Growth mindset - We proactively seek growth opportunities and believe today's best performance becomes tomorrow's starting point. We humbly embrace feedback and learn from setbacks.
• Raise the bar - We raise our performance standards continuously, alongside each new hire and promotion. We build diverse and high-performing teams that can make a real difference.
• Challenge, disagree and commit - We value open and candid communication, even when we don’t fully agree. We speak our minds, challenge when necessary, and fully commit to decisions once made.
• One Preply - We prioritize collaboration, inclusion, and the success of our team over personal ambitions. Together, we support and celebrate each other's progress.

Diversity, Equity, and Inclusion

Preply is committed to creating a diverse and inclusive environment where people from all backgrounds can thrive. Different opinions and viewpoints are key ingredients in our success as a multicultural Ed-Tech company.

Preply will consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status. Together, we are The World Class.