Content and Workflow Specialist

Aviva; West of England; On-site; GBP 50,000 - 55,000; Full time

Benefits offered by this job

Bonus 8%

Pension scheme

29 days holiday

Private medical benefit

Product discounts

Matching Shares

Save As You Earn

Parental leave

Volunteering days

Wellbeing support

Flexible benefits

Job summary

Aviva in Norwich, Bristol, Sheffield or York is seeking a Content and Workflow Specialist to shape how content moves across Aviva. You will support and develop Adobe Workfront and DAM platforms, helping colleagues plan, create, review and deliver content more efficiently.

Working in the Customer & Marketing function, you will be the go-to specialist for platform support, configuration and workflow improvements, collaborating with business teams and external partners to identify automation

Qualifications

• Experience administering, configuring or supporting enterprise SaaS platforms such as Adobe Workfront, Adobe DAM, ServiceNow, Salesforce, Jira or similar solutions.
• Strong understanding of workflow management, business process improvement, governance and operational excellence.
• Experience translating business requirements into practical platform, process or workflow solutions that deliver measurable business value.
• Proven ability to support users, troubleshoot platform issues and work with both technical and non-technical stakeholders to resolve challenges.
• Knowledge of marketing operations, content management, digital asset management or automation, with an interest in continuous improvement and emerging technologies.

Responsibilities

• Support and develop Adobe Workfront and DAM platforms to help colleagues plan, create, review and deliver content efficiently.
• Provide platform support, configuration and workflow improvements for the Customer & Marketing function.
• Identify opportunities for automation and better user experiences to keep platforms effective and aligned with business needs.
• Collaborate with business teams, technology colleagues and external partners to deliver measurable business value.
• Support personalisation and AI-enabled ways of working through content operations enhancements.

Skills

SaaS platforms

Workflow management

Stakeholder collaboration

Problem solving

Tools

Adobe Workfront

Adobe DAM

ServiceNow

Salesforce

Jira

Job description

Content and Workflow Specialist

Salary: £50K - £55K

Location: Norwich, Bristol, Sheffield or York

This is a great job for someone who enjoys helping people work smarter through technology, automation and better ways of working.

You might already have experience supporting platforms such as Adobe Workfront, Adobe DAM, ServiceNow, Salesforce or Jira, and be looking for an opportunity to make a bigger impact. If you enjoy solving problems, improving processes, and helping teams get the most from digital tools, this could be the role for you.

A bit about the job:

We're looking for a Content and Workflow Specialist to help shape how content moves across Aviva. You'll support and develop our Adobe Workfront and Digital Asset Management (DAM) platforms, helping colleagues plan, create, review and deliver content more efficiently.

Working as part of our Customer & Marketing function, you'll be the go-to specialist for platform support, configuration and workflow improvements. You'll work closely with business teams, technology colleagues and external partners to identify opportunities for automation, improve user experiences and make sure our platforms remain effective, governed and aligned to business needs.

This is an exciting opportunity to influence the future of content operations at Aviva, helping us deliver content faster, improve consistency and support our ambitions around personalisation and AI-enabled ways of working.

Skills and experience we're looking for:

• Experience administering, configuring or supporting enterprise SaaS platforms such as Adobe Workfront, Adobe DAM, ServiceNow, Salesforce, Jira or similar solutions.
• Strong understanding of workflow management, business process improvement, governance and operational excellence.
• Experience translating business requirements into practical platform, process or workflow solutions that deliver measurable business value.
• Proven ability to support users, troubleshoot platform issues and work with both technical and non-technical stakeholders to resolve challenges.
• Knowledge of marketing operations, content management, digital asset management or automation, with an interest in continuous improvement and emerging technologies.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Starting salary £50K -£55K (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 8% of annual salary, (actual amount depends on your performance and Aviva's.)
• Generouspensionscheme e.g. if you put in 8%, Aviva adds 14%
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer's leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here