Content and Communications Manager

IFGlobal; Christchurch; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Health cash plan

Your birthday off

Company social events

On-site parking

Job summary

IFGlobal is seeking a Content and Communications Manager to shape how we communicate with customers, prospects and the industry. You will craft engaging, commercially focused content, support sales and marketing activity, and lead our Social Media and Content Coordinator to build a consistent content function across teams.

You will oversee website copy, articles, case studies and promotions, while coordinating webinars, events and PR.

Qualifications

• Experience in content marketing for B2B audiences.
• Strong copywriting and editing skills with clarity for complex topics.
• Knowledge of SEO and content strategy to support sales goals.

Responsibilities

• Lead planning and delivery of content and communications strategy across channels.
• Create website content, articles, case studies, sales materials and social posts.
• Support launches with messaging and promotional activity.
• Collaborate with internal teams to develop content that drives commercial objectives.
• Coordinate webinars, events, PR and external communications.
• Manage and develop the Social Media and Content Coordinator, ensuring quality and timely delivery.

Skills

Content marketing

B2B marketing

Copywriting

SEO

Project management

Tools

HubSpot

Marketing automation

CRM

Job description

About this position

About IFGlobal

IFGlobal is a technology-enabled 3PL and growth partner for eCommerce brands. We help businesses across the UK and internationally scale with reliable fulfilment, marketplace support, and the right technology. From warehousing and order fulfilment to Amazon and eBay account management, we're here to make growth easier.

About the role

We’re looking for a Content and Communications Manager to take the lead in shaping how IFGlobal communicates with its customers, prospects and wider industry. You’ll be responsible for developing and delivering engaging, commercially focused content that strengthens our brand, supports sales and marketing activity, and brings our products, services and expertise to life. Working closely with teams across the business, you’ll turn ideas and complex information into clear, compelling communications while managing and developing our Social Media and Content Coordinator to build a consistent and effective content function.

What you'll do

• Lead the planning and delivery of IFGlobal’s content and communications strategy across multiple channels.
• Create engaging content, including website copy, articles, case studies, sales materials and social media.
• Support product and service launches through effective messaging, campaigns and promotional activity.
• Work with internal teams and subject-matter experts to develop content that supports commercial objectives.
• Coordinate webinars, events, PR opportunities and other external communications activity.
• Manage and develop the Social Media and Content Coordinator, overseeing priorities, quality and delivery.

What we're looking for

• Proven experience in content marketing, communications, B2B marketing or a similar role.
• Excellent writing and editing skills, with the ability to make complex topics clear and engaging.
• A strong understanding of how content supports sales, marketing and wider business objectives.
• Experience with SEO, AEO, website content and CRM or marketing automation platforms such as HubSpot.
• Excellent organisation, project management and stakeholder management skills, with the ability to manage multiple priorities.
• A proactive and commercially minded individual with experience of managing others or the confidence and ambition to take that next step.
• 40 hours per week Monday-Friday
• Health cash plan
• Your birthday off
• Company social events
• On-site parking

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