Contact Lens Optician

Scrivens Opticians & Hearing Care; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading optician practice in Birmingham is seeking a qualified Contact Lens Optician to provide tailored solutions and exceptional customer care. The role offers opportunities for continual training and growth while supporting strong relationships with customers. Flexible working options and a competitive salary package are included. Join a family-run culture renowned for its commitment to high-quality service.

Benefits

Flexible working options

Competitive salary package

28 days annual leave

Generous staff discount scheme

Qualifications

• Must have a solid understanding of contact lens fitting and aftercare.
• Commitment to ongoing professional development and training.
• Flexibility to work across different branches.

Responsibilities

• Collaborate with the branch team for excellent service.
• Recommend and fit appropriate contact lenses for customers.
• Maintain high clinical standards in all aspects of care.
• Participate in Continuing Education and Training (CET).
• Build strong customer relationships for loyalty.

Skills

Contact lens fitting

Customer service

Communication

Education

Qualified Contact Lens Optician

Job description

Overview

As a Contact Lens Optician at Scrivens Opticians & Hearing Care, you will have the opportunity to provide tailored contact lens solutions to meet each customer’s unique needs. You will work within a committed and professional team that prides itself on delivering exceptional clinical and technical standards. Our focus on continuous improvement ensures that you will be supported with ongoing training and the latest products to offer outstanding aftercare and build lasting customer relationships.

Responsibilities

• Work collaboratively with the branch team to deliver excellent customer service and care
• Use your expertise to recommend and fit the most appropriate contact lenses and solutions for individual customers
• Maintain high clinical and technical standards in all aspects of contact lens fitting and aftercare
• Participate in ongoing Continuing Education and Training (CET) to stay up to date with industry advancements
• Build and nurture strong relationships with customers, encouraging loyalty through excellent service
• Work across multiple branches as required, gaining varied and rewarding experiences

What We’re Looking For

We are looking for a qualified Contact Lens Optician who is passionate about delivering exceptional care and building strong customer relationships. You should have a solid understanding of contact lens fitting and aftercare, and a commitment to maintaining professional standards through ongoing development. Flexibility to work across different branches and a personable approach to customer service will help you thrive in this role.

What We Offer

• Flexible working options including full-time and part-time roles to suit your lifestyle
• Competitive salary package based on experience and skills
• Access to comprehensive Continuing Education and Training (CET) to support your professional growth
• Opportunities to work across multiple branches, providing variety and new challenges
• A welcoming, family-run business culture that values teamwork and personal connections
• The satisfaction of working for a company renowned for its high-quality care and loyal customer base
• 28 days annual leave including bank holidays (pro-rata)
• Generous staff discount scheme