Consumer Products and Retail - Manager/Senior Manager

Capgemini; Greater London; Hybrid; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Flexible working options

Personalised benefits package

Wellbeing support

Job summary

Capgemini is looking for experienced Management Consultants for their Consumer Products and Retail team in Greater London. You will lead the delivery of critical transformation initiatives and build trusted relationships with clients.

Successful candidates will have a track record in consulting, specifically in Retail/Consumer Products, and be capable of navigating complex environments. Capgemini supports flexible working arrangements and values a healthy work-life balance.

Qualifications

• Proven track record of successful delivery in Retail/Consumer Products sector.
• Experience leading complex transformation initiatives.
• Ability to work in ambiguity and lead in complex environments.

Responsibilities

• Lead the delivery of complex client business transformation initiatives.
• Build trusted relationships with clients and stakeholders.
• Develop strategies and new offerings for change management.

Skills

Leadership in transformation initiatives

Stakeholder management

Strategic change management

Curiosity and commercial insight

Education

Experience in a major consulting firm

Tools

Supply Chain Management

Digital Commerce

Job description

Capgemini Invent

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting‑edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow.

Your Role

Due to continued growth and increased demand for our service, our Consumer Products and Retail (CPR) team are seeking to add experienced Management Consultants to support the continued expansion in these sectors.

We work with leading Consumer Products and Retail organisations to solve some of their most critical growth and transformation challenges – from end‑to‑end value chain transformation and large‑scale technology implementations to commercial excellence, supply chain and operating model design. Our Consumer Products & Retail business brings together skills and expertise from across the Capgemini Invent capabilities and works closely with other service lines across the Group. We oversee a portfolio which covers some of the biggest household names in the UK across apparel, grocery, household and personal care, health and beauty.

• Leading the shaping, planning, and delivery of medium and large scale, complex client business transformation initiatives.
• Being responsible for the management of all aspects of client engagements, including managing budgets, resource profile, billing and contracts.
• Developing delivery strategies and new offerings through the combination of existing assets or adopting new insights to enhance our change management approach and services.
• Contributing to the development of internal training pathways to upskill consultants in areas of strategic change management such as technology enabled change, transition change and transformational leadership.
• Structuring and leading teams on client delivery, and being a mentor/coach to junior team members; enabling capability development and growth of our team

In this role you will:

• Build trusted client relationships in both existing and new accounts
• Demonstrate sector and sub‑sector experience and knowledge, inspiring and advising both our clients and our teams
• Be proactive and effective in both selling and delivering strategic and transformative consulting solutions to address our client's business needs
• Support the growth and expansion of our team and community

Your Profile

Our most impactful consultants are passionate about Retail/Consumer Products and have a track record of successful delivery in that sector, including experience in a major consulting firm.

• Bring a clear point of view on where Consumer Products and Retail is heading and are excited about the role technology and AI will play in reshaping it
• Have a track record of turning ideas into impact – not just defining strategy, but driving it through to execution through sharp delivery skills
• Are comfortable operating in ambiguity, taking ownership and leading from the front in complex environments
• Are curious, proactive and commercially minded – with the energy to build relationships, shape opportunities and make things happen

Key Expectations from this role include:

• Previous consulting experience gained at a major Consulting firm, and/or in industry with previous Consulting experience.
• Proven track record of leading and delivering complex, transformation initiatives across Consumer Products / Retail industries.
• Significant expertise in strategic change management, stakeholder management and change delivery.
• Previous experience of building and managing teams to mobilise and manage multiple projects and workstreams.
• Deep Retail or Consumer Products sector and sub‑sector knowledge and experience. This can be in one particular sector/sub‑sector (e.g. Retail, Grocery, Food and Beverage, Household Products, Personal Care etc.)
• Deep expertise in at least one core CPR domain, such as:
• Commercial (e.g. Portfolio Strategy, Innovation/NPD, Category Strategy, Channel Strategy, Customer Experience, Digital Commerce, Pricing and Promotions, Commercial Data & Insights)
• Supply Chain/Operations (e.g. demand planning, S&OP, inventory optimisation, manufacturing and logistics).
• Stores and channel operations (e.g. store ops, fulfilment operations, eCommerce)
• Experience of building trusted client and stakeholder relationships through delivering measurable outcomes
• Driving thought leadership and innovative solutions to take to our client's which challenge and stretch their thinking in your area of expertise

Benefits

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

Need to Know

At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.

We aim to build an environment where employees can enjoy a positive work‑life balance. We embed hybrid working in all that we do and make flexible working arrangements the day‑to‑day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

• Declare they have a disability.
• Meet the minimum essential criteria for the role.

Please opt in during the application process.