Consumer Insight Director (C&B)

Numerator; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

25 days holidays

Option of flexible hybrid working

Employee Assistance Programme

Private Medical & Dental Insurance

Life Assurance & Income Protection

Cycle to Work Scheme

Job summary

Worldpanel by Numerator in London, England seeks an experienced Consumer Insights or Market Research Manager to lead a sub-team within the Chilled & Bakery division. You will steer a small team, manage a portfolio of major clients, and contribute to new business and thought leadership.

Strong leadership, client relations and data-driven storytelling are key. You will collaborate with senior leadership to set strategic objectives, drive growth, and elevate our industry position through

Qualifications

• Proven experience in consumer insights or market research roles (either in agency or client side).
• Able to build and maintain fantastic client relationships, inspiring trust and confidence.
• Commercially strong and able to spot sales opportunities and convert them.
• A proven track record of managing and motivating a successful team.
• Strong analytical skills with the ability to put together insightful and impactful presentations, and support others in doing so.
• Confident and experienced presenter who is able to present to large groups of people.
• Good attention to detail, strong organisation and time management skills.
• Willing to embrace, drive and suggest change.

Responsibilities

• Team: Working with your Director to set the strategic vision for a small team. Leading by example with high-level commercial performance and data analysis.
• Revenue: Managing a portfolio of some of our biggest and most strategically important clients across grocery, retail and FMCG.
• New Business: Lead the relationship with our in-house new business team, identifying key prospects, generating engagement across the team and having an individual impact on the success of our growth strategy
• Challenge and Inspire Clients: Act as the senior contact on all accounts – setting an example to the team by contributing to client relationships, ensuring the highest level of client servicing and account planning to build senior networks across our client base.
• Elevating Insight: Producing and presenting high quality insight beyond just your client base. Deliver credible presentations to senior audiences using shopper and consumer data to drive true consumer insight.
• Service development & Innovation / Data quality: Contributing ideas for improving our service, highlighting any areas of concern to relevant operations teams, communicating to clients as necessary.

Skills

Consumer insights

Market research

Client relationships

Team leadership

Analytical skills

Presentation skills

Attention to detail

Change management

Job description

Role Type: Permanent

Worldpanel | Decoding Shopper Behaviour for Smarter Brand Growth

About Worldpanel by Numerator

Worldpanel by Numerator provides consumer data representing nearly 6 billion consumers in 65 countries, offering brands a multi-dimensional view of how people think, how they shop, and how they consumer, so they can set bold strategies and drive sustainable business impact.

Reasonable Adjustments

Worldpanel is committed to offering equal opportunities to all individuals including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.

Role Overview

We have a fantastic opportunity for an experienced Consumer Insights or Market Research Manager to lead a sub-team in the Worldpanel Chilled & Bakery division. With responsibility for a varied and established mix of clients, there is a huge opportunity for development. The Chilled & Bakery team has seen many years of strong growth, and we have bold plans to keep driving growth in this space.

Working alongside the senior leadership team, you will set the strategic objectives for a team of 3 and have the opportunity to build thought leadership pieces to elevate our position in the industry. All of these elements coupled with driving and supporting our new business function will help you to drive the success of our team now and in the future.

Role Description (What you will be doing)

• Team: Working with your Director to set the strategic vision for a small team. Leading by example with high-level commercial performance and data analysis.
• Revenue: Managing a portfolio of some of our biggest and most strategically important clients across grocery, retail and FMCG.
• New Business: Lead the relationship with our in-house new business team, identifying key prospects, generating engagement across the team and having an individual impact on the success of a hugely important part of our growth strategy
• Challenge and Inspire Clients: Act as the senior contact on all accounts – setting an example to the team by contributing to client relationships, ensuring the highest level of client servicing and account planning to build senior networks across our client base.
• Elevating Insight: Producing and presenting high quality insight beyond just your client base. Deliver credible presentations to senior audiences using shopper and consumer data to drive true consumer insight.
• Service development & Innovation / Data quality: Contributing ideas for improving our service, highlighting any areas of concern to relevant operations teams, communicating to clients as necessary.

pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Role Requirements & Capabilities (The skills and experience required)

• Proven experience in consumer insights or market research roles (either in agency or client side).
• Able to build and maintain fantastic client relationships, inspiring trust and confidence.
• Commercially strong and able to spot sales opportunities and convert them.
• A proven track record of managing and motivating a successful team.
• Strong analytical skills with the ability to put together insightful and impactful presentations, and support others in doing so.
• Confident and experienced presenter who is able to present to large groups of people.
• Good attention to detail, strong organisation and time management skills.
• Willing to embrace, drive and suggest change.

WORLDPANEL BENEFITS

• 25 days holidays
• Option of flexible hybrid working
• Employee Assistance Programme
• Private Medical & Dental Insurance
• Life Assurance & Income Protection
• Cycle to Work Scheme

Why Join Worldpanel?

At Worldpanel we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well-being is taken into consideration.

We want to create a more diverse community to expand our talent

Consumer Insight Director (C&B) London, England, GB