Consumer Financial Services Professional Apprentice - Leeds

LLOYDS BANK PLC; Leeds; Hybrid; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Pension up to 15%

Annual bonus

Share schemes

Discounts

22 days holiday

Job summary

Lloyds Banking Group in Leeds offers a three-year Degree Level Apprenticeship as a Consumer Financial Services Professional. You’ll learn banking operations, regulatory frameworks, and client relationship management while gaining a professional qualification from the Chartered Banker Institute.

The role blends classroom learning with on‑the‑job training. You’ll work from Leeds with hybrid attendance (office 2 days per week) and a focus on developing skills in relationship management, data

Qualifications

• Proof of GCSEs in English and Maths at grades 4-9.
• Minimum 96 UCAS points required for consideration.
• Commitment to a three-year apprenticeship with professional qualification.

Responsibilities

• Build client relationships across banking teams.
• Learn banking operations and regulatory frameworks.
• Work across varied roles including client management and risk learning.
• Develop data analysis and reporting skills in financial services.

Skills

Relationship management

Data analysis

Regulatory knowledge

Banking and financial services basics

Education

GCSEs English & Maths

UCAS points (96)

Job description

Please note, this site is only for external candidate applications. If you currently work for Lloyds Banking Group please apply via the internal career site. Please note: In order to complete an apprenticeship there needs to be a significant learning need. You need to consider your previous qualifications or significant relevant work experience which may mean you cannot proceed with this application. End Date Tuesday 15 December 2026 We support flexible working –

Job Description Summary

Job Description Duration: 3 years Salary: £27,400 Location: Leeds Start: September 2027 Qualification: Degree level apprenticeship with a professional qualification from the Chartered Banker Institute

Come in. Show us what you’re made of At Lloyds Banking Group, we help businesses of every shape and size grow, thrive and prosper. From green finance to commercial lending, we’re supporting the UK economy at every level. As a Consumer Financial Services Professional Apprentice, you’ll build client relationships, learn how banking really works, and earn industry‑recognised qualifications - all while getting paid.

Three years. Endless possibilities. This apprenticeship gives you the chance to study while gaining experience across different banking roles. You’ll cover topics like:

• The external environment and sustainability
• Legal & regulatory frameworks
• Customer and client relationship management
• Digital tools and data systems

The work you could be doing spans a wide range of exciting areas within banking. Depending on the team you join, you might be managing portfolios of banking clients, supporting strategic planning and system migrations, or exploring innovative product areas such as sustainable finance or market risk.

Your skills toolkit You’ll master:

• Banking and financial services fundamentals
• Relationship management
• Risk and regulatory knowledge
• Data analysis and reporting

Blended learning: classroom + on-the-job training Time for your development A mentor, a manager and a buddy who’ve been there before A network of colleagues who’ll cheer you on (and help you grow)

Your future. Fully funded By the end of the programme, you’ll have your salary and qualifications fully covered, including a fully funded level 6 Consumer Financial Services Professional apprenticeship. You’ll develop diverse banking exposure, and adaptable skills that can take you anywhere in the financial services industry.

Requirements

Requirements What you need to apply You’ll need to be at least 18 years old on 1st September2027 GCSEs grades 4-9 in both English & Maths (achieved) You’ll need a minimum of 96 UCAS points (these grades can be predicted, but any offer made to you will be conditional upon successful achievement of these qualifications) These grades can be predicted, but any offer made to you will be conditional upon successful achievement of these qualifications Important information An additional requirement for the apprenticeship position is that you must currently possess a valid Right to Work in the UK. Your visa end date must extend beyond the duration of the apprenticeship programme, which will last up to three years. Due to Home Office requirements regarding Skilled Workers, we’re unable to accept applications for visa sponsorship for our apprenticeship roles as the proposed salary for the role does not meet the minimum threshold – if this situation applies to you, please consider looking for other vacancies which may be more suitable.

Location This apprenticeship is based in Leeds, and you will be expected to work from your main office location throughout the programme. While our hybrid working policy requires office attendance at least two days per week (40% for full‑time colleagues), apprentices are expected to be in the office most days during the initial settling‑in period. If your commute exceeds 1.5 hours, we strongly recommend relocating closer to the office to ensure consistent attendance in line with contractual and hybrid working expectations.

About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long‑term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

Benefits

We also offer a wide‑ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance‑related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you have any queries regarding the recruitment process, please email [e-mail] and a member of our team will be happy to help and will reply within 3 working days (Monday – Friday).

Should you wish to contact us for any reason, please email us at: [e-mail] For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.