Consumer Contract Paralegal

Lyons Davidson Solicitors; Bristol; On-site; GBP 23,000 - 32,000; Full time

Job summary

FQPS Academy Ltd. in the UK is seeking a motivated Paralegal to join the Contract Resolution department in our city centre offices in Bristol, Cardiff or Leeds. The role focuses on consumer contract disputes arising from legal expenses insurance and other civil litigation matters.

You will manage a varied caseload, provide clear legal advice, handle client meetings in person or virtually, and use the firm’s case management system to progress files and handle billing.

Qualifications

• Essential: law degree or CPE conversion (or equivalent).
• Desirable: LPC (or equivalent).
• Experience handling clients and managing deadlines is preferred.

Responsibilities

• Providing clear and concise legal advice on Consumer disputes.
• Managing a caseload of cases for both individual and business clients to conclusion.
• Dealing with clients on the phone and face to face, including virtual meetings.
• Using our case management system to progress files; and
• Billing and invoicing.
• Excellent communication skills including telephone manner.
• Effective people skills and time management.
• Organised approach to work and meeting strict deadlines.

Skills

Client management

Time management

Communication skills

Attention to detail

IT literacy

Education

Law degree or CPE conversion

LPC desirable

Tools

Case management system

Job description

Please note this vacancy may close early if sufficient applications are received.

Purpose:

An excellent opportunity has arisen for a Paralegal to join our Contract Resolution department, in either our Bristol, Cardiff or Leeds city centre offices.

The Consumer Contract team forms part of the Contract Resolution department which specialises in a wide variety of Civil Litigation cases (Non-Personal Injury and Non-Road Traffic Accident) directly relating to contractual disputes.

The majority of the work comes through Legal Expenses Insurance and the work can be demanding but equally rewarding. The right candidate will have excellent client/customer management skills, a willingness to learn and the ability to manage priorities effectively. Previous litigation experience or experience of managing your own caseload would be advantageous but is not essential.

Duties/Responsibilities:

• Providing clear and concise legal advice on Consumer disputes.
• Managing a caseload of cases for both individual and business clients to conclusion;
• Dealing with clients on the phone and face to face, including virtual meetings;
• Using our case management system to progress files; and
• Billing and invoicing.
• Excellent communication skills including telephone manner;
• Effective people skills (professionalism with colleagues, clients, other side solicitors etc);
• IT literacy;
• Excellent attention to detail including written communications;
• Strong and effective time management skills (including ability to prioritise work);
• The ability to work to strict deadlines; and
• An organised approach to your work.

Experience required:

• Successful candidates will have a good legal knowledge and be able to demonstrate successful handling of clients. Working to tight deadlines is also essential;
• Previous litigation experience or experience of managing your own caseload would be advantageous.

Education required:

A law degree, or CPE conversion (or equivalent), is essential and the LPC (or equivalent) desirable.

Lyons Davidson is a national law firm providing legal services to businesses and individuals.

We pride ourselves on the level of service our experts offer. Our ability to deliver a consistent and high-quality service has allowed us to develop strong relationships with a number of business partners such as insurers, banks and membership organisations that rely on us to give their customers and members the help and advice they need.

QWE

Will this role count as your QWE, and who will confirm it?

Check it against the SRA’s questions in two minutes. If there is no COLP or solicitor where you work, the SRA lets a solicitor outside confirm it: an FQPS solicitor can, from £149.