Consumer Communications Manager (12-month FTC), Belgium Communications

Amazon; Greater London; On-site; GBP 47,000 - 64,000; Full time

Job summary

Amazon Belgium is seeking a self-motivated communications professional to lead proactive consumer campaigns across Amazon.be, including Prime Day, Black Friday, and holiday launches. Report to Head of Communications for Belgium.

You will manage media relations, social media, influencer relations, and crisis/issues management, collaborating with internal teams and acting as Amazon spokesperson. The role requires entrepreneurial thinking and strategic storytelling in a fast-paced environment.

Qualifications

• Bachelor's degree in communications, public relations, or a related field.
• Experience in professional communications or public relations.
• Speak, write, and read fluently in English.
• Fluency in French and/or Flemish.

Responsibilities

• Oversee and manage strategic PR plans for core retail areas including campaigns and product placement.
• Manage key retail events building cross-category campaigns for Belgium.
• Support strategic launches around new shopping innovations.
• Handle complex, fast-moving communications challenges and act as a spokesperson.
• Write strategic plans, messaging and press releases; pitch top media outlets.
• Collaborate with internal teams to drive successful program launches.

Skills

English fluency

French or Flemish fluency

Education

Bachelor's degree in communications, public relations, or related field

Job description

Description

** This is a 12 month fixed-term contract **

Amazon in Belgium is seeking a self-motivated and creative individual to support with Consumer communications. This role will be reporting to the Head of Communications for Belgium, and lead proactive campaigns across Amazon.com.be product categories, for our deal events like Prime Day and Black Friday, as well as the holiday season. The individual will also support future product and feature launches. The successful candidate should have demonstrated expertise in media relations, social media and influencer relations, leadership experience, as well as an entrepreneurial and goal-oriented approach. They should also have experience in corporate reputation, as well as crisis and issues management in order to collaborate effectively with team members handling these topics. They should be a strategic thinker and enjoy working in a fast-paced, start-up culture.

Key job responsibilities

• Oversee and manage all strategic PR plans for core retail areas covering, consumer campaigns, news generation and product placement including categories such as: Brands of Belgium.
• Manage our key retail events building cross category campaigns
• Support strategic launches around new shopping innovations
• Successfully manage complex, fast-moving and unexpected communications challenges
• Act as a business partner to Amazon retail category leadership teams across key areas
• Write strategic plans, messaging and press releases; pitch and secure top media, including print, broadcast and online outlets
• Build excellent relationships with key media
• Collaborate with internal stakeholder teams to drive successful program launches
• Deliver strategic communications counsel to internal executives on both short and long term challenges and opportunities
• Effectively represent Amazon as spokesperson
• Manage reactive media inquiries
• Work closely with the International Stores & Corporate Communications teams

Basic Qualifications

• Bachelor's degree in communications, public relations, or a related field
• Experience in professional communications or public relations
• Speak, write, and read fluently in English
• Fluency in French and/or Flemish

Preferred Qualifications

• Is a Consumer PR expert - a demonstrated feel for what works for a brand and a strong contact book with Belgian lifestyle and consumer media.
• Is strategic and creative - ensures that PR activity delivers against business objectives and articulates key messages while being fun and thinking big
• Is tactically aware - knowledgeable about what’s going on in the media and on the site and able to marry the two at short notice for maximum PR benefit
• Is proactive - enjoys taking responsibility and making things happen
• Is organized - able to juggle multiple projects simultaneously while managing essential admin work

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Amazon UK Services Ltd. - A10

Job ID: A10557495