Construction Technical Contracts Manager

Sedgwick Claims Management Services Ltd; Birmingham; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Company car or car allowance

SIPP pension

Private healthcare

Life assurance

Employee assistance programme

Wellbeing and digital GP apps

Group income protection

Job summary

Sedgwick Repair Solutions is seeking a Construction Technical Contracts Manager in the UK. Based in Manchester, Birmingham and the Midlands, you’ll oversee complex repair projects, ensuring high standards of safety and quality while coordinating with a broad contractor network.

You’ll support contractors, drive compliance with CDM regulations, and work with internal teams to deliver efficient, customer-focused repair solutions across a varied portfolio.

Qualifications

• Construction knowledge of practices, building defects, repair methods and CDM regs.
• Construction-related qualification or degree; CIOB/RICS/CII accreditation or working towards a professional qualification.
• Ability to influence and build relationships with contractors, colleagues and stakeholders.
• Experience with contractor compliance, risk management and maintaining quality and safety standards.
• Professional, customer-focused communication and strong organisational skills.

Responsibilities

• Provide technical support and guidance to contractors to ensure safe, efficient repairs of high standards.
• Ensure compliance with CDM Regulations and act as Principal Contractor/Principal Designer where appropriate.
• Collaborate with contractors, supply chain partners and colleagues to drive quality, compliance, performance and customer satisfaction.
• Manage contractor relationships and coordinate with stakeholders to deliver complex repair projects.

Skills

Construction expertise

Qualifications

Contractor management

Health & Safety

Communication skills

Education

Construction qualification (CIOB/RICS/CII)

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Construction Technical Contracts Manager

Job Location: Manchester, Birmingham and Midlands Region
Job Type: Permanent
Remuneration: Competitive salary taking into account skills, experience and qualifications

We have an excellent opportunity for a Construction Technical Contracts Manager to join Sedgwick Repair Solutions. Reporting to the Technical Repair Performance Director, you'll work closely with our network of Repair Solutions Contractors who inspect, investigate and carry out repairs to building defects and damage. Projects can be high value and technically complex, requiring strong construction expertise and effective contractor management. As Construction Technical Contracts Manager, you'll provide technical support and guidance to contractors, helping to ensure repair works are delivered safely, efficiently and to the highest standards. You'll play a key role in ensuring compliance with Construction Design and Management (CDM) Regulations and supporting Sedgwick Repair Solutions in fulfilling its responsibilities as Principal Contractor and Principal Designer where appropriate. You'll work closely with contractors, supply chain partners and colleagues across the business to drive quality, compliance, performance and customer satisfaction. Experience within construction management is essential, and experience within the insurance repair sector would be advantageous. This is an ideal opportunity for a construction professional looking to apply their expertise across a varied portfolio of complex repair projects while working within a market-leading organisation.

Key Skills & Qualifications

• Construction expertise: A strong understanding of construction practices, building defects, repair methodologies and CDM Regulations.
• Relevant qualifications: A construction-related qualification or degree, with CIOB, RICS, CII accreditation or working towards a professional qualification.
• Contractor and stakeholder management: Proven ability to influence, support and build effective relationships with contractors, colleagues and senior stakeholders.
• Health & Safety and compliance focus: Experience of contractor compliance, risk management and maintaining high standards of quality and safety.
• Communication and organisational skills: A professional, customer-focused approach with excellent communication, attention to detail and the ability to manage multiple priorities effectively.

What We'll Give You

• Competitive salary taking into account skills, experience and qualifications.
• Company car or monthly car allowance (driving licence essential).
• A Self Invested Personal Pension Scheme (SIPP).
• Holiday allowance of 25 days plus bank holidays.
• 35 hour week, with the flexibility to work from home when not on‑site.
• Health & support: Private healthcare plan (including pre‑existing conditions) and Life assurance.
• Employee assistance programme for employee wellbeing.
• Wellbeing and digital GP apps.
• Group Income Protection.
• Other benefits: Voluntary flexible benefits - green car scheme, health assessment, travel insurance, dental cover, cycle to work scheme, season ticket loan.
• Discounts on various products and services.

This isn't just a position, it's a pivotal role in shaping our industry. At Sedgwick, you'll have the opportunity to work on complex and varied projects while contributing to the delivery of outstanding repair solutions for clients and customers. You'll collaborate with experienced professionals across construction, property and insurance, helping to drive quality, compliance and innovation. Our commitment to learning and development means you'll have access to a wide range of professional training opportunities, supporting both your personal growth and long-term career ambitions. Together, we're helping customers restore their properties and lives following damage and disruption, delivering solutions that make a meaningful difference every day.

As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation. After the closing date we will review all applications, and may select some applicants for an interview (which may be virtual, or in‑person).

#LI-HYBRID Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com