Construction Delivery Leader—Capacity & Growth

Training Qualifications UK; Manchester; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

25 days annual leave

Birthday day off

Loyalty Bonus

Group Income Protection

Life Assurance

Employee Assistance Programme (EAP)

Job summary

Training Qualifications UK is seeking a Delivery Manager (Construction) to provide operational leadership across the Construction portfolio, optimise assessment delivery, and lead assessor workforce planning and performance management.

You will collaborate with Trade Leads, Bookings, Product and sector partners to strengthen national delivery, grow capacity and ensure excellent customer service while maintaining high standards.

Qualifications

• Strong knowledge of the Construction sector and relevant occupational standards.
• Experience of managing operational delivery, workforce planning or assessment activity.
• Experience of leading people, teams or specialist colleagues to achieve performance outcomes.
• Ability to interpret data, monitor KPIs and use insight to improve operational performance.
• Strong communication and stakeholder management skills.
• Ability to manage competing priorities in a busy delivery environment.
• Understanding of quality assurance, assessment practice and continuous improvement.
• Commitment to high standards of customer service, compliance and operational excellence.
• Assessor and IQA Qualifications
• Minimum L3 Construction Vocational Qualification.

Responsibilities

• Lead and manage the operational delivery of Construction assessments nationally.
• Monitor assessment capacity, utilisation and demand to reduce lost assessment opportunities.
• Work closely with Bookings and operational teams to maximise assessment centre capacity.
• Manage, support and develop Construction Trade Leads, ensuring clear accountability for operational performance.
• Recruit, onboard and retain assessors to meet current and future delivery requirements.
• Forecast workforce needs and support effective deployment of assessor resource.
• Use operational data, KPIs and management information to drive continuous improvement.
• Represent the organisation at employer forums, Expert Groups and sector stakeholder meetings.
• Provide sector insight to support Product Development, Business Development and apprenticeship reform activity.
• Maintain occupational competence by undertaking approximately two assessments per month in a relevant trade area.
• Support quality assurance by completing approximately 5-10 IQA samples per month.

Skills

Construction knowledge

Delivery management

Leadership

Data interpretation

Stakeholder management

Prioritisation

Quality assurance

Customer service

Education

Assessor and IQA Qualifications

Minimum L3 Construction Vocational Qualification

Job description

Training Qualifications UK is seeking a Delivery Manager (Construction) to provide operational leadership across the Construction portfolio, optimise assessment delivery, and lead assessor workforce planning and performance management.

You will collaborate with Trade Leads, Bookings, Product and sector partners to strengthen national delivery, grow capacity and ensure excellent customer service while maintaining high standards.