Consignment Specialist

The Collecting Group; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

The Collecting Group seeks a Consignment Specialist to join a dynamic team in London. This role involves managing auctions, fostering client relationships, and contributing to revenue growth in the automotive and watch industry. Ideal candidates will possess strong sales skills, CRM proficiency, and a customer-first mindset in a fast-paced environment.

Benefits

25 days holiday plus an additional day each year after 2 years

Private medical insurance for you and your family

Company pension contribution

Opportunity to attend automotive and watch events

Qualifications

• Prior experience in a sales role with successful delivery against revenue goals.
• Proactive and able to work independently.
• Confident telephone manner with high call volume capability.

Responsibilities

• Co-ordinate end-to-end auction activities ensuring engagement.
• Manage full consignment process including administration tasks.
• Research values of collectable cars and analyze trends.

Skills

Sales Acumen

Negotiation

Customer Service

Attention to Detail

Research Skills

Self-Starter

Tools

Salesforce

CRM Systems

Job description

The Drive:

The Collecting Group (TCG) isn't your average company; we're a team of culture curators who live and breathe cars and watches. We're not just disrupting the auction industry, we're redefining it. Our brands, Collecting Cars and Watch Collecting, are already leading the pack, but we're just getting started. We're expanding, and we're looking for a Consignment Specialist to join us in the UK.

The Mission:

You’ll be joining a growing, diverse team that’s currently disrupting the traditional way vehicles are auctioned. You’ll help foster relationships and deliver excellent outcomes with both sellers and collectors locally and internationally, developing long-lasting partnerships, whilst becoming part of the fabric of a fast-moving, innovative company.

With a customer-centric approach, you’ll be able to bring your sales acumen to a collaborative team, where you’ll gain exposure to a breadth of vehicles and memorabilia, whilst contributing to revenue growth and product development.

The Gearbox:

• Be a dedicated point of contact through the life of the auction process, co-ordinate end to-end activities from pre-sales through to post sales ensuring excellent levels of engagement and service throughout the process.
• Communicate and build client relationships to foster long term repeat business.
• Research values of collectable cars, analysing industry trends to make informed decisions on market trends and determine competitive market reserves.
• Managing the full consignment process with administration tasks including arranging of photography.
• Continually work to build your network and bring in new business opportunities for The Collecting Group.
• Use Salesforce to manage consignments and customers from prospects through to auction close, ensuring records and customer information is accurate and up to date.
• Participate in Collecting Cars external events to help build awareness of the brand.
• Work as part of the wider Collecting Group team, collaborating to support the success of all members

The Specs (What We'll Need From You):

• You have prior experience within a sales based role, successfully delivering against revenue goals.
• You’re proactive and a self starter, you have proven abilities to work independently to source and close sales.
• Open minded and inquisitive – you're adapt to what we do and are constantly looking for opportunities for the company to evolve and grow.
• Adept at negotiating sale terms with customers - you can demonstrate this to us.
• Commercial yet customer-first mindset – we are proud of our excellent customer service that builds our reputation and our member base from word-of-mouth referrals.
• Confident telephone manner and ability to achieve high call volumes.
• The ability to research and absorb information quickly, enabling you to identify suitable vehicles from multiple high-resolution images.
• Attention to detail and an investigative approach.
• Proficiency in with a Customer Relationship Management (CRM) system, such as Salesforce.

The Pit Stop:

Parsons Green, London. You'll be predominantly based here, our London HQ. You'll need full UK working rights for this position.

The Fuel:

• 25 days holiday (plus an additional day each year after 2 years tenure).
• Private medical insurance for you and your family with Vitality.
• Company pension contribution.
• The opportunity to attend amazing automotive and watch events.

The Finish Line:

If you're passionate about cars and culture, and you have the ambition to support buyers and sellers across the UK, then we want you in the driver's seat. Buckle up and join us on this exhilarating ride.

Ready to Shift Gears?

Apply now and let's build the future of The Collecting Group together.