Consignment Specialist - Multilingual (European languages)

The Collecting Group; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

An innovative company is seeking a multilingual Consignment Specialist to join their dynamic team in London. This role involves fostering relationships with clients, managing the auction process, and contributing to revenue growth. You'll be part of a fast-paced environment where your sales acumen and customer-centric approach will shine. With opportunities to attend exciting automotive events and a supportive team culture, this position offers a thrilling chance to be at the forefront of the auction industry. If you are passionate about cars and culture, this is the perfect opportunity for you.

Benefits

25 days holiday

Private medical insurance

Company pension contribution

Attendance at automotive events

Qualifications

• Experience in a sales role with a focus on achieving revenue goals.
• Proficiency in CRM systems and ability to manage customer relationships.

Responsibilities

• Coordinate the auction process from pre-sales to post-sales.
• Build and maintain client relationships for repeat business.
• Research market trends and analyze values of collectible vehicles.

Skills

Sales Experience

Negotiation Skills

Customer Relationship Management (CRM)

Multilingual (French, Spanish, Italian)

Attention to Detail

Proactive and Self-Motivated

Tools

Salesforce

Job description

The Drive:

The Collecting Group (TCG) isn't your average company; we're a team of culture curators who live and breathe cars and watches. We're not just disrupting the auction industry, we're redefining it. Our brands, Collecting Cars and Watch Collecting, are already leading the pack, but we're just getting started. We're expanding globally and we're looking for a multilingual Consignment Specialist to join us in the UK.

The Mission:

You’ll be joining a growing, diverse team that’s currently disrupting the traditional way vehicles are auctioned. You’ll help foster relationships and deliver excellent outcomes with both sellers and collectors locally and internationally, developing long-lasting partnerships, whilst becoming part of the fabric of a fast-moving, innovative company.

With a customer-centric approach, you’ll be able to bring your sales acumen to a collaborative team, where you’ll gain exposure to a breadth of vehicles and memorabilia, whilst contributing to revenue growth and product development.

The Gearbox:

• Be a dedicated point of contact through the life of the auction process, coordinate end to-end activities from pre-sales through to post sales ensuring excellent levels of engagement and service throughout the process.
• Communicate and build client relationships to foster long term repeat business.
• Research values of collectable cars, analysing industry trends to make informed decisions on market trends and determine competitive market reserves.
• Managing the full consignment process with administration tasks including arranging of photography.
• Continually work to build your network and bring in new business opportunities for The Collecting Group.
• Use Salesforce to manage consignments and customers from prospects through to auction close, ensuring records and customer information is accurate and up to date.
• Participate in Collecting Cars external events to help build awareness of the brand.
• Work as part of the wider Collecting Group team, collaborating to support the success of all members.

The Specs (What We'll Need From You):

• You have prior experience within a sales-based role, successfully delivering against revenue goals.
• You’re proactive and self-motivated, with proven abilities to take initiative and close sales.
• Open minded and inquisitive – you're adept at adapting to what we do and are constantly looking for opportunities for the company to evolve and grow.
• Adept at negotiating sale terms with customers - you can demonstrate this to us.
• Commercial yet customer-first mindset – We are proud of our excellent customer service that builds our reputation and our member base from word-of-mouth referrals.
• Assured telephone manner and ability to achieve high call volumes.
• The ability to research and absorb information quickly, enabling you to identify suitable vehicles from multiple high-resolution images.
• Attention to detail and an investigative approach
• Proficiency in with a Customer Relationship Management (CRM) system, such as Salesforce
• Multilingual in European languages (French, Spanish, Italian etc.)

The Pit Stop:

Parsons Green, London. You'll be predominantly based here, our London HQ. You'll need full UK working rights for this position.

The Fuel:

• 25 days holiday (plus an additional day each year after 2 years tenure).
• Private medical insurance for you and your family with Vitality.
• Company pension contribution.
• The opportunity to attend amazing automotive and watch events

The Finish Line:

If you're passionate about cars and culture, and you are eager to support buyers and sellers across Europe, then we want you in the driver's seat. Buckle up and join us on this exhilarating ride.

Ready to Shift Gears?

Apply now and let's build the future of The Collecting Group together.