Connections Account Director

dentsu UK Limited; Greater London; On-site; GBP 90,000 - 150,000; Full time

Job summary

Dentsu UK Limited in London is seeking an Account Director for the Connections team to drive strategic partnerships across platforms, content, and sponsorships. You’ll lead high-level client relationships and shape a data-driven connections plan that unites creative ideas with audience insights.

You’ll oversee multi-million pound budgets, mentor a fast-moving team, and ensure profitable delivery across cross-channel campaigns, working closely with creative, data and activation teams to fuel

Qualifications

• Agency background in media, creative, or integrated agency.
• Experience in multi-channel campaigns (digital, social, OOH, TV, experiential).
• Minimum 2 years of direct line-management experience.

Responsibilities

• Serve as the trusted senior partner for key clients.
• Identify client opportunities and pitch organic growth strategies.
• Lead resolution of high-level client challenges and ensure satisfaction.
• Oversee holistic media blueprints across paid/owned/earned channels.
• Use data tools to uncover consumer insights for targeting.
• Collaborate with creative, data and activation teams to align brand messages.
• Mentor and develop a team of Managers and Executives.
• Own the account profitability, revenue forecasting and SB deliverables.
• Optimize resource allocation to maintain high-quality delivery.

Skills

Agency background

Multi-channel campaigns

Leadership

Tools

YouGov

TGI

comScore

Job description

Job Description

Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in approximately 120 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.

Opportunity & Role Purpose: This role will be sitting in the Connections Team and evolve from heavy Media Partnerships Management to driving the strategic roadmap across heavily Content, Experience & Innovation driven Partnerships (Platforms, Creator, Ents & Sponsorships, ie Sports, Music, Culture). The Connections Account Director acts as the strategic bridge between our clients' business challenges and integrated media execution. You will lead high-level client relationships, championing innovative "connections planning" that unites creative ideas with data-driven audience insights. You will oversee multi-million pound budgets, drive commercial growth, and mentor a high-performing account team to deliver impactful, cross-channel campaigns.

Client Leadership & Relationship Management

Primary Advisor: Serve as the trusted senior partner for key clients, deeply understanding their business, industry, and competitors.

Strategic Growth: Proactively identify client business opportunities and pitch organic growth strategies to expand agency revenue.

Escalation Point: Lead the resolution of high-level client challenges, ensuring exceptional satisfaction and retention.

Connections Planning & Campaign Strategy

Media Ecosystem Design: Oversee the development of holistic communication blueprints that seamlessly connect paid, owned, earned, and shared media channels.

Audience Insights: Utilize advanced data tools to uncover deep consumer insights, translating them into actionable targeting strategies.

Creative Collaboration: Partner closely with internal creative, data, and activation teams to ensure the brand message perfectly fits the media context.

Team & Financial Management

Team Mentorship: Manage, motivate, and develop a dedicated team of Managers and Executives, conducting performance reviews and fostering career growth.

Commercial Accountability: Own the account's financial health, managing profitability, forecasting revenue, and tracking scope-of-work delivery.

Resource Allocation: Optimize internal team resource allocation to ensure high-quality delivery without burning out staff.

Skills and Qualifications

• Agency Background: Experience in a media, creative, or integrated agency, with a proven track record in an account management or connections planning role.
• Scale: Demonstrated success managing large-scale, multi-channel campaigns (digital, social, OOH, TV, experiential).
• Leadership: Minimum 2 years of direct line-management experience.

Strategic Thinking

Ability to turn complex data into clear, simple communication strategies.

Communication

Exceptional pitching, presentation, and storytelling skills to influence C-suite clients.

Tools

Familiarity with audience profiling and market research tools (e.g., YouGov, TGI, comScore).

Financial Literacy

Strong commercial acumen with experience managing client P&Ls.

Working with us

Joining dentsu international, you'll join a team of 70,000 people. It's an opportunity to produce career-defining work. Along the way, you'll team up with inspiring colleagues and encounter a richness of clients, cultures and experiences. We offer exciting challenges, memorable experiences and opportunities to shape your future.

Inclusion and Diversity

We're proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won't define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That's what we care about. So, whether you're joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.

Location

London

Brand

Dentsu Solutions

Time Type

Full time

Contract Type

Permanent

About dentsu

For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We're leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way.