Connect to Work Employment Support Officer

Leicestershire County Council; Greater London; On-site; GBP 26,000 - 38,000; Full time

Job summary

Leicestershire County Council is recruiting for multiple roles to deliver Connect to Work and provide person-centred support to adults across Leicestershire, helping them move into sustainable employment. The role focuses on building trusted relationships, vocational profiling, and working with employers to place participants in suitable roles.

You will support participants with barrier-aware pathways, conduct progression planning, and maintain accurate records.

Qualifications

• Minimum Level 3 qualification in a relevant subject (or equivalent experience).
• GCSE Level 2 English and Maths (or equivalent) demonstrated through the application process.
• Recent experience delivering high-quality employment programmes.
• Experience working with adults facing complex barriers to employment.
• Excellent communication and interpersonal skills; ability to coach, mentor and motivate others.

Responsibilities

• Building trusted relationships with participants and supporting them to engage in structured plans to find and sustain employment.
• Completing and updating vocational profiles, identifying individuals' skills, experiences, needs and employment preferences.
• Developing person-centred action plans that lead to sustainable employment, following the Supported Employment Quality Framework (SEQF).
• Engaging with local employers to find paid employment opportunities and match participants to suitable roles.
• Supporting employers to adopt inclusive recruitment practices.
• Providing in-work support to participants, helping them settle into roles, build confidence and integrate into the workplace.
• Working in partnership with agencies across social care, health and employment to design effective referral and progression pathways.
• Maintaining accurate records for audit and performance monitoring, including eligibility checks and employment outcomes.
• An enhanced DBS check is required for this post.
• A minimum Level 3 qualification in a relevant subject (or able to demonstrate equivalent experience).
• L2 Eng and maths (or equivalent experience, demonstrated through application process).
• Recent experience of successfully delivering high-quality employment programmes.
• Experience of working with adults facing complex and multiple barriers to employment (e.g., learning disabilities, neurodiversity, care leavers).
• Strong understanding of Supported Employment and the challenges faced by target groups in accessing and sustaining work.
• Excellent communication and interpersonal skills, including the ability to coach, mentor and motivate others.

Skills

Excellent communication skills

Coaching and mentoring

Problem-solving mindset

Education

Level 3 qualification in a relevant subject

Level 2 English and Maths

Job description

Are you passionate about improving the lives of Leicestershire County residents? Do you want to work on an exciting new project - Connect to Work, which aims to support Leicestershire residents into employment? At the Leicestershire County Council Adult Learning Service, we're passionate about creating inclusive and accessible programmes which ensure all Leicestershire residents are supported to reach their full potential. Your role will be to deliver front-line, person-centred support through Connect to Work and the Supported Employment Quality Framework (SEQF), working directly with adults across Leicestershire to help them move into and thrive in employment. About the Role Connect to Work aims to support disabled people, people with health conditions and individuals facing other barriers to move into and maintain employment. We're looking for experienced professionals who can build trusted relationships with participants, understand their individual strengths and challenges, and help them develop person-centred action plans that lead to sustainable employment. You'll be engaging directly with adults facing complex barriers - such as learning disabilities, neurodiversity or being care experienced - and working closely with employers to match people to suitable roles using the 'place, train and maintain' model. You'll also be supporting participants in the workplace, helping them settle in, build confidence and thrive. We are recruiting for multiple people at this time and we're particularly keen to hear from people who have local experience of delivering high-quality employment programmes and working in partnership with agencies across social care, health and employment. You'll need excellent communication skills, a creative and problem-solving mindset, and the ability to coach and motivate others. This is a varied and rewarding role where no two days are the same - from developing local delivery plans and liaising with employers, to supporting participants with vocational profiling and training. If you're passionate about inclusive employment and want to make a real difference in Leicestershire, we'd love to hear from you. This is a full-time role. There is some flexibility in how you work your hours (to be discussed at interview stage). Your base will be County Hall, with the option of our other centres. There may be the occasional requirement to travel across the county for meetings/events. In this role, no two days will be the same, but some typical responsibilities will include:

• Building trusted relationships with participants and supporting them to engage in structured plans to find and sustain employment.
• Completing and updating vocational profiles, identifying individuals' skills, experiences, needs and employment preferences.
• Developing person-centred action plans that lead to sustainable employment, following the Supported Employment Quality Framework (SEQF).
• Engaging with local employers to find paid employment opportunities and match participants to suitable roles.
• Supporting employers to adopt inclusive recruitment practices.
• Providing in-work support to participants, helping them settle into roles, build confidence and integrate into the workplace.
• Working in partnership with agencies across social care, health and employment to design effective referral and progression pathways.
• Maintaining accurate records for audit and performance monitoring, including eligibility checks and employment outcomes.
• An enhanced DBS check is required for this post. For information on our approach to the recruitment of ex-offenders, please see our .
• A minimum Level 3 qualification in a relevant subject (or able to demonstrate equivalent experience).
• L2 Eng and maths (or equivalent experience, demonstrated through application process).
• Recent experience of successfully delivering high-quality employment programmes.
• Experience of working with adults facing complex and multiple barriers to employment (e.g., learning disabilities, neurodiversity, care leavers).
• Strong understanding of Supported Employment and the challenges faced by target groups in accessing and sustaining work. Plus, the ability to keep accurate records to contribute towards service assessment.
• Excellent communication and interpersonal skills, including the ability to coach, mentor and motivate others.

In addition, we also expect you to share and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a .

About Leicestershire County Council At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose. For further information on what it's like to work for us and the benefits we offer, please refer to the following