Conference & Events Manager

Hamilton Mayday; Brockenhurst; On-site; GBP 35,000 - 40,000; Full time

Job summary

A prestigious event management company in Brockenhurst is seeking a Conference & Events Manager. This role involves leading a team to deliver outstanding service for various events, managing customer feedback, and ensuring operational excellence. Candidates must have strong hospitality experience and excellent management skills. A flexible approach to working hours is essential.

Qualifications

• Strong knowledge and experience in events and hospitality.
• Previous experience managing a team.
• Excellent people management and communication skills.
• Exceptional organisational skills.
• Ability to work in a pressurised environment.

Responsibilities

• Lead the events team and ensure outstanding customer service.
• Manage customer feedback and develop action plans.
• Compile rotas aligned with budget and business needs.
• Oversee delivery of all events to exceed expectations.
• Work closely with General Manager and Sales Manager.

Skills

People management skills

Organisational skills

Communication skills

Adaptability

Experience in events and hospitality

Job description

Overview

Conference & Events Manager, SO42 Hampshire, 5/7 days 35k

This unique and versatile site, located in stunning surroundings offers an array of events and functions from wedding receptions, conferences, dinners and corporate events. They are now recruiting for a Conference & Events Manager to lead the department and ensure an outstanding service is delivered.

Responsibilities

• Working closely with General Manager and Sales Manager
• Leading, training and managing a large, variable team as well as promoting from within
• Compile rotas in line with budget and business needs
• Managing customer feedback and putting action plans together
• Oversee the delivery of all C&E bookings exceeding customers' expectations on every level

Working hours are 40hr per week, 5/7 days

Qualifications

• Strong knowledge and experience of working within the events and hospitality department
• Previous experience of managing a team
• Excellent people management and communication skills
• Exceptional organisational skills
• Flexible in regards to working hour
• Experience of leading and managing teams to deliver results
• Able to work in a pressurised environment and able to multi- task
• Understanding of P&L accounts

All candidates must be eligible to live and work in the UK at the time of application

INDLP