Conference & Events Host

Delta by Marriott Cheltenham Chase; Gloucester; On-site; GBP 18,000 - 25,000; Full time

Job summary

Join Delta by Marriott Cheltenham Chase as a key member of our Food & Beverage team, where you will focus on delivering exceptional guest experiences. Our 4-star hotel, located near Gloucester, offers great benefits, training support, and a vibrant work environment. If you have a passion for hospitality and strong customer service skills, we encourage you to apply.

Benefits

Free health club membership

Discounts across The QHotels Collection

Marriott Worldwide discounts

Family & Friends discounts

Support with training & professional qualifications

Access to an Employee Assistance Program

Refer a friend scheme

FREE parking

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.

Responsibilities

• Ensure guest satisfaction and brand standards in Food & Beverage areas.
• Keep up to date with pricing and promotions to advise guests.
• Maximize sales through effective guest interaction.

Skills

Customer service

Time management

Organisational skills

Ability to work under pressure

Job description

Social network you want to login/join with:

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

Free health club membership (T&Cs apply)
Discounts across The QHotels Collection
Marriott Worldwide discounts
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development opportunities
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
AND……much, much more!

What will I do?

You will be stationed in various Food & Beverage areas across the hotel, ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions to advise guests and maximize sales.

Is this the role for me?

Passion for delivering exceptional guest service
Strong customer service skills
Good time management and organisational skills
Ability to work under pressure

Curious to find out more?

Delta by Marriott Cheltenham Chase hotel is located on the outskirts of Gloucester and is close to Cheltenham. Our hotel is a 4-star, 122-bedroom property with Hardy’s restaurant, Hunters bar & lounge, and a garden terrace bar. We offer afternoon tea, private dining, and meeting and event spaces. Leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection is proud to be a Disability Confident employer and is committed to diversity, inclusion, and equal opportunities. If you require any reasonable adjustments during the recruitment process, please let us know so we can accommodate you.

The QHotels Collection supports the UK Armed Forces and has signed the Armed Forces Covenant, achieving the Silver Award.