Conference & Events Co-Ordinator

The Venues Collection; Southend-on-Sea; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in hospitality is seeking a dedicated Conference & Events Coordinator for a full-time role at Eastwood Hall. This position involves managing client visions, planning events, and ensuring a high standard of service. The role offers competitive pay and numerous benefits aimed at fostering career growth and employee satisfaction.

Benefits

Medicash - Healthcare benefits

Free annual healthcare check

Entertainment discounts

Health + Wellbeing discounts

Shopping discounts

Meals on duty

Pension scheme and Life Assurance

Ongoing training and development

23 days + Bank Holidays

Supportive family benefits

Qualifications

• Passionate about hospitality and events.
• Excellent verbal and communication skills.
• Strong organisational and administrative skills.

Responsibilities

• Meet with clients to discuss their vision and preferences.
• Coordinate and manage all aspects of planning, including contract negotiation.
• Provide high-level customer care and manage bookings efficiently.

Skills

Communication

Organisational skills

Team player

Multitasking

Quality service

Tools

Opera S+C

Job description

We're currently recruiting a dedicated Conference & Events Coordinator at Eastwood Hall (The Venues Collection) on a full-time basis, contracted to 40 hours per week.

As a Conference & Events Coordinator, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards employees who go beyond expectations.

Benefits

• Medicash - Healthcare benefits, including dental, optical, and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits + Wellbeing site (Perks at Work)
• Entertainment discounts - up to 55% off cinema tickets
• Health + Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts - Discounts with holiday companies such as TUI and Expedia
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodafone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + Bank Holidays and an additional day off for your birthday
• 2 days additional leave following return from maternity leave during the first year back
• Supportive family benefits
• Day off for baby's first birthday
• Holiday purchase scheme
• Ongoing training, development, and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Shift patterns will be variable.

Eastwood Hall offers spaces for leisure, weddings, celebrations, conferences, and meetings, providing an informal atmosphere for guests to be themselves. Part of The Venues Collection, a division of Levy UK + Ireland.

Your Key Responsibilities Will Include

• Meet with clients to discuss their vision and preferences
• Coordinate and manage all aspects of planning, including contract negotiation and budget management
• Create and maintain detailed timelines and checklists to ensure tasks are completed on time
• Communicate with clients to keep them informed and comfortable with plans
• Handle unexpected issues or emergencies during planning
• Manage bookings and coordinate information for operational handover
• Provide high-level customer care, handling enquiries efficiently and effectively
• Ensure smooth operation of the sales office by delivering professional sales service
• Be proactive in researching companies and handling high volumes of enquiries
• Be flexible and dedicated to all types of sales enquiries
• Opera S+C experience is preferred but not essential

Our Ideal Conference & Events Co-Ordinator

• Passionate about hospitality and events
• Excellent verbal and communication skills
• Strong organisational and administrative skills
• Confident team player, assertive, calm, and able to work under pressure
• Ability to multitask, think quickly, and deliver solutions
• Motivated by quality and service excellence
• A “can do” attitude, inspiring the team
• An excellent ambassador for the business

We celebrate diversity and promote inclusion, welcoming candidates from all backgrounds to join us in creating a supportive, innovative, and equitable work environment.

Part of Compass Group UK&I, our venues feature stylish and historic event spaces across the UK, offering opportunities for career growth, competitive pay, and great perks.

Job Reference: com/1706/94201001/52745252/SU #VenuesCollection