Conference Coordinator & Member Services Assistant

Association Of British Orchestras; Greater London; On-site; GBP 19,000 - 22,000; Full time

Job summary

Association of British Orchestras (ABO) in London is seeking a Conference Assistant for a fixed-term role from December 2026 to February 2027, including the Birmingham conference week. You will support member services, handle delegate bookings, and help manage the programme and communications for a major industry event.

The role requires strong organisational and communication skills, IT proficiency, and a proactive, detail-oriented approach to teamwork across venues and partners.

Qualifications

• Strong organisational and communication skills are essential.
• Proactive approach with attention to detail.
• Ability to work independently or as part of a team.

Responsibilities

• Support member services in advance of the conference, including newsletters and enquiries.
• Assist with the conference booking process for delegates, trade and sponsorship places.
• Update conference information on the ABO website and CrowdComms platform.
• Support the Marketing & Communications Manager with content for social media and emails.
• Attend the full conference, welcome delegates and VIP guests at registration.
• Liaise with venue staff to ensure smooth conference operation and moderating digital Q&As.
• Assist with ABO Marketplace setup with sponsors and exhibitors.
• Perform additional duties as required.

Skills

Organisational skills

Communication skills

Attention to detail

Teamwork

Proactive approach

Tools

Microsoft Office

Mail merge

AV equipment

Job description

Association of British Orchestras (ABO) in London is seeking a Conference Assistant for a fixed-term role from December 2026 to February 2027, including the Birmingham conference week. You will support member services, handle delegate bookings, and help manage the programme and communications for a major industry event.

The role requires strong organisational and communication skills, IT proficiency, and a proactive, detail-oriented approach to teamwork across venues and partners.