Conference Content Manager

gsma; Greater London; Hybrid; GBP 83,000 - 120,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

GSMA is seeking a Conference Content Manager in London with hybrid working (2-3 days in office) to shape content for premium events and global conferences. The role requires market research, creative content development, and programme creation, with responsibility for speaker coordination and end-to-end event delivery.

You will manage briefing, onboarding, and materials, while collaborating with internal teams to keep workflows efficient.

Qualifications

• The ideal candidate will be highly structured and detail-oriented.
• Strong communication skills across all stakeholder levels are essential.
• Experience delivering high-quality conference content and formats.

Responsibilities

• Shape conference formats and agendas for global events.
• Coordinate all speaker activity including briefing, onboarding, and records.
• Manage scheduling, session logistics, and delivery of materials end-to-end.
• Maintain ownership of conference content and processes across teams.
• Build strong relationships with internal and external stakeholders.

Skills

Communication

Agility

Project Management

Teamwork

Stakeholder Management

Organisational Excellence

Tools

Microsoft Office

Job description

Department: Marketing

Team: Global Conference Programming

Location: London with hybrid working (2-3 days in office)

Position type: Contractor (umbrella - inside IR35) until 21st December 2026

What the hiring manager says

"This role offers a unique opportunity to join a team that plays a pivotal role in shaping and executing the world's leading trade shows, among other premium events spread across the globe. Operating in the fast-paced, deadline-driven world of events, you'll be at the heart of delivering exceptional, industry-leading conferences that set the standard for excellence. You will have the opportunity to help shape the content for the most influential connectivity event, MWC Barcelona! Our team is highly collaborative, and working together under pressure, especially onsite at events, is essential to our success. A positive attitude, excellent interpersonal skills, and a cool-headed approach to managing multiple moving parts are key traits we value. Additionally, superior organisational skills are essential to thrive in this role."

Alizeh Abbas - Director, Conference Content

About the Team

The Conference Content Team is responsible for researching, creating, and delivering compelling agendas for 8 to 10 industry leading events around the world, annually. Events range from 200 to over 100,000 attendees. The complexity and expectations of these events vary, but one constant remains, the successful delivery of these events is critical to the experience of attendees, exhibitors, and speakers alike.

As a key player in the GSMA's premium portfolio of global events, the Conference Content Team shapes the narrative and purpose of each event. We are responsible for crafting a clear and engaging storyline that resonates with diverse audiences while curating a lineup of world-class speakers. This ensures that each event not only delivers value but is also positioned as an unmissable opportunity within the industry.

The team dynamic varies depending on the event size, ranging from small, tight-knit groups to large teams of 30 to 40 people for large-scale events. Collaboration, creativity, and attention to detail are at the heart of everything we do.

About the role

As a Conference Content Manager, you will play a crucial role in shaping the content of our events through thorough market research, creative content development, and strategic programme creation. You will be responsible for delivering innovative conference formats that engage and inspire audiences.

A key part of the role will be the coordination of all speaker-related activity. You will manage communication with contributors, oversee briefing and onboarding, maintain meticulous records, and ensure a smooth end-to-end experience for every participant. You will also handle scheduling, session logistics, and the timely delivery of all required materials.

From early development through to final execution, you will maintain ownership of your conference's content and associated processes, working closely with internal teams to keep workflows efficient and well organised.

The ideal candidate will be highly structured, detail-orientated, comfortable managing complex information, and confident in maintaining strong professional relationships with internal and external stakeholders.

About you

You'll bring experience in conference production and a history of helping to deliver well-organised, high-quality events. A good grasp of the technology landscape is essential, and any background in telecoms will give you a distinct edge.

Clear, confident communication is second nature to you! Whether you're writing session briefs, reporting on progress, or speaking with senior contributors. You're equally at ease presenting to executives and working closely with internal teams.

You're highly organised, comfortable juggling several events at once, and adept at managing deadlines without losing sight of the detail. Strong Microsoft Office skills are a must, along with the ability to pick up new tools quickly.

Collaboration comes naturally, and you enjoy building productive relationships with colleagues and speakers alike. You take a proactive, solutions-led approach, stay calm under pressure, and bring a positive outlook, ideally with a good sense of humour along the way!

About your skills

1. Communication
2. Agility
3. Project Management
4. Teamwork
5. Stakeholder Management
6. Organisational Excellence

Contract type

Short term Contractor Worker type

Contingent Worker

What We Offer

Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.

In addition to architect-designed offices and competitive compensation, our