Travel & Expenses Associate

GSMA LLC; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

GSMA seeks a Travel & Expenses Associate to manage expense and corporate card processes, supporting multi-currency payments and control reviews. You will work with Accounts Payable, Finance Ops and Compliance, ensuring accurate reconciliations and timely reporting.

You’ll engage stakeholders across the organisation, deliver training, and contribute to month-end closures while improving controls and the employee experience.

Qualifications

• Experience in Travel & Expenses, Accounts Payable or Finance Operations.
• Experience reviewing expense claims and corporate card transactions.
• Strong knowledge of financial controls, reconciliations and compliance.
• Experience with month-end reconciliations and journals.
• Experience processing multi-currency payments.
• Strong customer service and stakeholder management skills.
• Good Excel skills; familiarity with accounting systems.
• Proactive, detail-oriented and eager to learn.

Responsibilities

• Manage the Expense and Corporate Card inboxes, responding to queries promptly and professionally.
• Support end-to-end expense process, including compliance checks and multi-currency payment runs.
• Review expense and corporate card submissions in line with policy.
• Support employees with expense claims, policy guidance and reporting requests.
• Process new card applications, amendments, renewals and cancellations.
• Reconcile card accounts and monitor transactions.
• Provide guidance to cardholders across the organisation.
• Support month-end and year-end close activities.
• Prepare reconciliations, journals and supporting docs for expense, travel and card accounts.
• Assist with accruals, prepayments and audit requests.
• Deliver expense workshops and training sessions.
• Maintain process guides and training materials.
• Identify opportunities to improve processes, controls and employee experience.

Skills

Travel & Expenses

Accounts Payable

Finance Operations

Expense claims review

Corporate cards

Financial controls

Month-end reconciliations

Journals

Multi-currency payments

Customer service

Excel skills

Workday knowledge

Reconciliations accuracy

Proactive learning

Tools

Workday

Job description

Department: Corporate Services Team: Finance

Location: London with hybrid working (c. 2 days per week in the office)

Position type: Contractor (umbrella – inside IR35) until 31st August 2027; full-time

What the hiring manager says

“GSMA is a global organisation, providing the successful candidate with the opportunity to work with employees, contractors and stakeholders across multiple regions. The role offers exposure to international travel, expense and corporate card processes, while partnering with Finance, HR, Travel and Compliance teams to ensure strong governance, policy compliance and excellent employee support. Reporting to the Accounts Payable Manager, the Travel & Expenses Associate helps maintain strong controls across expenses, corporate cards and business travel. The role offers immediate ownership of key processes, month-end involvement and opportunities to improve controls and the employee experience.”

Accounts Payable Manager

About the team

The Finance team is predominantly based in London with some regional staff and business partners located in Spain, USA, and Shanghai.

About the role

The Travel & Expenses Associate is responsible for the effective administration, governance and continuous improvement of GSMA's employee expenses, corporate card programmes and business travel expense processes. This role requires a motivated, detail-oriented team player who can self-manage, multi-task and engage effectively with internal and external stakeholders. The successful candidate will support expense reimbursement and credit card processes, including journals, payments, compliance reviews, corporate cards, reconciliations and reporting. The role will also work closely with the Accounts Payable team.

Key responsibilities

Travel & Expense Administration

• Manage the Expense and Corporate Card inboxes, responding to queries promptly and professionally.
• Support the end-to-end expense process, including compliance checks, spot reviews and multi-currency payment runs.
• Review expense and corporate card submissions in line with the GSMA Travel & Expense Policy.
• Support employees with expense claims, policy guidance and reporting requests.

Corporate Cards (Credit cards, Prepaid cards and Business Travel Account cards)

• Process new card applications, amendments, renewals and cancellations.
• Reconcile card accounts and monitor outstanding or unreconciled transactions.
• Provide guidance and support to cardholders across the organisation.

Month-End & Reporting

• Support month-end and year-end close activities.
• Prepare reconciliations, journals and supporting documentation for expense, travel and corporate card accounts.
• Assist with accruals, prepayments and audit requests.

Training & Continuous Improvement

• Deliver expense workshops and training sessions.
• Maintain user guides, process documents, FAQs and training materials.
• Identify opportunities to improve processes, controls and the employee experience.

About you

• Experience in Travel & Expenses, Accounts Payable, Finance Operations or similar.
• Experience reviewing expense claims and corporate card transactions.
• Strong knowledge of financial controls, reconciliations and compliance.
• Experience with month-end reconciliations and journals.
• Experience processing multi-currency payments.
• Strong customer service and stakeholder management skills.
• Good Excel skills.
• Knowledge of accounting or expense systems (Workday highly desirable).
• Strong in reconciliations and financial accuracy.
• Proactive, self-motivated and eager to learn.

About your skills

1. Communication: An excellent communicator with strong interpersonal skills
2. Agility: Adaptable and calm under pressure. Able to prioritise, multi-task and meet deadlines
3. Stakeholder Management: confident working with stakeholders at all levels, including senior management
4. Analysis: Analytical, detail-oriented and highly organised. Focused on continuous improvement and best practice

Contract type

Short term Contractor Worker type Contingent Worker

What We Offer

Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish. In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others. To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.

Being You at the GSMA

We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The sucess of the GSMA year on year will continue to be contributed by people from all walks of life.

GSMA Values

Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.

Passionately driven We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.

Insightful leaders We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.

Stronger together We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.

Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.

About the GSMA

The GSMA is a global organisation unifying the mobile ecosystem to discover, develop and deliver innovation foundational to positive business environments and societal change. Our vision is to unlock the full power of connectivity so that people, industry, and society thrive. Representing mobile operators and organisations across the mobile ecosystem and adjacent industries, the GSMA delivers for its members across three broad pillars: Industry Services and Solutions, Connectivity for Good, and Outreach. Connectivity for Good engages members, governments and civil society, to advance positive policy and spectrum outcomes, facilitate digital innovation to reduce inequalities in our world, and tackle todays’ biggest societal challenges such as digital inclusion, climate change and sustainability.

Industry Services and Solutions underpins the technology and interoperability that make mobile work. Via our projects, working groups and promotional activities we facilitate the industry’s focus on areas such as 5G, Mobile IoT, fraud and security. And our technical services offer tools, data and resources to enable even more efficient and robust mobile experiences for users.

Outreach provides the world’s largest platform, convening and informing the mobile ecosystem, at MWC Barcelona, Shanghai, Los Angeles and the M360 series, and through Mobile World Live and GSMA Intelligence with breaking news, insights and expert analysis. We invite you to find out more at gsma.com.