Conference & Banqueting Associate: Elevate Guest Experience

Delta Hotels by Marriott Worsley Park Country Club; Walkden; On-site; GBP 17,000 - 24,000; Part time

Job summary

Marriott Worsley Park Hotel and Country Club in Walkden is seeking a Casual Conferencing and Banqueting Associate to welcome guests, ensure prompt service, and maintain quality standards across events. You will assist team members, follow alcohol service procedures, and communicate dietary needs to the kitchen.

You will set up tables, assist with service areas, manage guest satisfaction, and help with coffee breaks and buffets per Banquet Event Order.

Qualifications

• Welcoming guests with a smile and friendly greeting.
• Assist other employees to ensure proper coverage and prompt guest service.
• Follow procedures for serving alcohol.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.

Responsibilities

• Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting.
• Assist other employees to ensure proper coverage and prompt guest service.
• Comply with quality assurance expectations and standards.
• Follow appropriate procedures for serving alcohol
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Set tables according to event type and service standards, with linens, glassware, and cutlery.
• Check in with guests to ensure satisfaction with each course and/or beverage.
• Maintain cleanliness of tables and clear courses per standards.
• Prepare coffee breaks, carts, and stations as per Banquet Event Order.
• Assemble tables and service stations per company standards.
• Address special banquet arrangements requested by guests.
• Replenish buffet items to ensure freshness from open to close.
• Follow up on special banquet arrangements to ensure compliance.
• Process all payments in accordance with accounting procedures.

Skills

Guest service

Team collaboration

Communication

Attention to detail

Job description

Marriott Worsley Park Hotel and Country Club in Walkden is seeking a Casual Conferencing and Banqueting Associate to welcome guests, ensure prompt service, and maintain quality standards across events. You will assist team members, follow alcohol service procedures, and communicate dietary needs to the kitchen.

You will set up tables, assist with service areas, manage guest satisfaction, and help with coffee breaks and buffets per Banquet Event Order.