Conference and Events Manager

jobs24.co.uk; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player seeks a passionate Conference and Events Manager to lead their dynamic team at a prestigious four-star hotel. This exciting role involves ensuring exceptional hospitality for various events, managing conference rooms, and collaborating closely with the Food and Beverage Department. With a focus on high standards and guest satisfaction, you will thrive in a supportive environment that values your contributions. If you have a strong work ethic, exemplary customer service skills, and a desire to excel in the hospitality industry, this is the perfect opportunity for you to make a significant impact.

Benefits

Competitive Salary

Wagestream - access to wages

Staff Accommodation

28 Days Annual Leave

Enhanced Maternity and Paternity Pay

Health Cash Plan

Long Service Awards

Employee Assistance Programme

Discounted Accommodation

Bespoke Training Programmes

Qualifications

• Proven experience in managing conference and events in a hospitality setting.
• Strong leadership skills with a focus on team development.

Responsibilities

• Manage hotel conference rooms and ensure brand standards are met.
• Provide exceptional hospitality for weddings and events.

Skills

Customer Service Skills

Team Leadership

Interpersonal Skills

Multi-tasking

Self-motivation

Education

Experience in Conference and Events Management

Experience in 4-star Hotel Environment

Job description

We are looking for an experienced Conference and Events Manager to provide exceptional hospitality to all of our Conference and Events guests. You will need to ensure an efficient and effective operation of the Conference and Events operational departments through effective management and training and development of staff within the department.

Your Day to Day:

1. Management of the hotel conference rooms by working with colleagues and members of the nights team to ensure brand standards are met at all times.
2. Providing exceptional hospitality to ensure smooth running of all weddings and events as per guest requirements.
3. Ensure all function rooms and conference rooms are set and presentable at all times.
4. Working with the Breakfast Manager and Restaurant & Bars Manager, produce an efficient rota utilizing staff to meet the business needs of the wider Food and Beverage Department.
5. Ensuring all Health and safety regulations are adhered to.
6. Work closely with the Conference and Events sales team to understand Conference, Wedding and Event requirements, attending 48-hour meetings with wedding couples to ensure a smooth handover.

You will have worked previously in a similar Conference and Events role either as a senior supervisor or a manager now looking to progress their career. Experience of working in a 4-star hotel would be advantageous. You will be required to support the wider Food and Drinks departments as needed.

This is a management role and therefore you will demonstrate high levels of both self-motivation and the ability to motivate, lead and develop a team. You will have exemplary customer service skills, good interpersonal skills, and the ability to work well with others to represent the Company and the hotel in a loyal, professional, and knowledgeable manner. You will be passionate about working within the hospitality industry, have a strong work ethic, and the ability to multi-task whilst working in a pressurised environment.

About Aztec Hotel & Spa:

Aztec Hotel & Spa, located in Aztec West, Almondsbury, Bristol, is a four-star hotel featuring an award-winning spa, rosette restaurant, business facilities, and comfy bedrooms. Aztec also hosts a number of weddings and events throughout the year, meaning no two days are the same. Located near the M5 junction, Aztec is easily commutable from the north Bristol area. Owned by Daniel Thwaites, Aztec Hotel & Spa is perfect for someone looking for a supportive work environment in a busy hospitality venue on the fringes of the vibrant city of Bristol.

Benefits:

• A competitive salary, negotiable dependent on experience.
• Wagestream - the ability to access up to 40% of your wages as you earn them each week.
• Staff accommodation available.
• 28 days annual leave (rising to 33 days after 5 years).
• Enhanced maternity and paternity pay.
• Health cash plan with access to discounted perks and high street discounts.
• Long service awards, including free meals and free stays with your friends or family.
• Employee Assistance Programme.
• Discounted accommodation, food, and drink in our beautiful properties.
• Pension and Life assurance.
• Bespoke training programmes accessible to all.
• Apprenticeships available.
• An engaging & supportive work environment.