Conference and Events Assistant Manager

Hilton; Burton upon Trent; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Travel perks

Food & beverage discounts

Free meals on duty

28 days holiday

ESPP discount

Pension scheme

High street discounts

Mental health resources

Career development

Job summary

Hilton at St Georges Park Burton upon Trent is seeking a Conference & Events Assistant Manager to lead banquet operations and deliver memorable guest experiences in our renowned hospitality environment.

You’ll supervise event execution, coordinate with Food & Beverage and support teams, and nurture a welcoming atmosphere for guests and teams alike, within a world-class sporting venue.

Qualifications

• Experience in event management or hospitality operations.
• Strong leadership and supervisory skills.
• Excellent guest service and communication.

Responsibilities

• Delight guests with upbeat, friendly interactions and anticipate needs.
• Supervise execution of events: breakfasts, luncheons, dinners, galas.
• Ensure flawless event setup: linens, silverware, glassware, chinaware.
• Coordinate with Food & Beverage, Event Services and operations teams.
• Oversee event breakdown and post-event wrap-up.
• Manage banquet staff scheduling, supervision and coaching.
• Maintain health, safety, sanitation and alcohol awareness standards.
• Support sporting events with large-scale dining for VIPs and teams.

Skills

Hospitality

Leadership

Teamwork

Integrity

Ownership

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Conference & Events Assistant Manager at Hilton at St Georges Park Burton upon Trent, you’re not just overseeing the seamless execution of daily banquet operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

How We'll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with a wide range of perks and benefits, including:

• Competitive pay – £29,000 per annum plus bonus/service charge, with opportunities to grow your career with Hilton.
• Incredible travel perks – Enjoy discounted hotel stays through our Go Hilton travel programme, with room rates as low as $40 USD per night at participating hotels worldwide.
• Food and beverage discounts – Receive 50% off food and beverage at participating outlets.
• Free meals on duty – Helping you stay energised throughout your shift.
• Generous holiday allowance – Enjoy 28 days' holiday including bank holidays, increasing with service.
• Own a piece of Hilton – Through our Employee Stock Purchase Programme (ESPP), eligible Team Members can invest in Hilton shares at a 15% discount.
• Pension scheme – Supporting you as you plan for the future.
• High street discounts – Access a range of exclusive savings through Perks at Work.
• Mental health resources – Through our Care for All hub, Team Members have access to wellbeing resources, alongside free counselling and support through our Employee Assistance Programme (EAP).
• Crisis Concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for practical support and emotional care.
• Career development opportunities – Grow with Hilton through learning and development programmes designed to support your personal and professional growth.
• Benefits availability may vary depending on Team Member location and terms and conditions of employment.

Hilton at St Georges Park Burton upon Trent

is unique Hilton property based outside Burton upon Trent (DE13 9PD) is the home of the 28 English Football Teams while also offering the opportunity to work for the biggest player in global hospitality, Hilton.

When we say unique we mean it! Offering 228 contemporary bedrooms, complemented by a wonderful food and beverage offering including the relaxing Crossbar, Restaurant and Coffee Lounge which is proud to service Starbucks. In addition we have high quality meeting and events space, Spa and top class fitness facilities surrounded by acers of Staffordshire countryside including 13 outdoor football pitches including a replica of the Wembley pitch.

Responsibilities

Here’s what you’ll do during a typical day:

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
• Supervise execution of events: Plan, organize, and execute various banquet events such as breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
• Ensure a flawless event setup: Oversee the setup of function rooms, ensuring linens, silverware, glassware, and chinaware are arranged according to event specifications and quality standards
• Collaborate for success: Communicate event specifications, procedures, and updates to relevant teams in Food and Beverage, Event Services, Property Operations, Audio Visual, and Housekeeping
• Oversee event breakdown: Ensure function rooms are properly broken down and all equipment is stored correctly for the next event
• Manage team performance: Oversee banquet staff, including scheduling, supervision, coaching, and recognition
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing
• Deliver exceptional sporting and team dining experiences: Support events within a world-class sporting venue, coordinating and executing large-scale dining operations for elite sports teams, VIP guests, and event attendees while maintaining the highest standards of service and hospitality.

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.