Conference And Banqueting Bartender (Casual)

Delta Hotels By Marriott St Pierre Country Club; Chepstow; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Free Meals on Duty

Uniform Provided

Explore Discounts: Marriott Discount

Pension Scheme

Employee Assistance Programme

Career Development

Training and Development

Job summary

Delta Hotels By Marriott St Pierre Country Club is seeking staff to join its hospitality team on a casual basis, delivering exceptional service and guest experiences. You will welcome guests, take and serve orders, upsell beverages, and ensure bar and dining areas are clean and well stocked to support smooth service.

The role emphasizes teamwork, professional appearance, and a commitment to Marriott's standards of guest care, with flexible hours and ongoing development opportunities.

Qualifications

• At least 1 year of related work experience in a customer service role.

Responsibilities

• Welcome guests and build connections with them.
• Attend to tables, suggest drinks and upsell where appropriate.
• Open and serve wine, champagne and other drinks.
• Stock ice, glassware and paper supplies.
• Set up and maintain cleanliness of bar area.
• Prepare coffee breaks and lunch buffets.
• Monitor cleanliness and sanitization of tables and service areas.
• Communicate dietary or special requests to the kitchen.

Skills

Customer service

Upselling

Hospitality

Job description

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

The impact you’ll make: You will enjoy working with a well-synchronized service staff, prepared to do whatever it takes to pull off a flawless event. When the guests arrive, they will be pleased to find your polished appearance and dedication to exceptional service that delights in the details. You will feel a sense of accomplishment knowing that you’ve impressed each guest with personalized attention.

What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• Free Meals on Duty: Enjoy complimentary meals while at work.
• Uniform Provided: A professional uniform is supplied for all employees.
• Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
• Pension Scheme: Participation in The People’s Pension.
• Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Career Development: Opportunities for career growth and internal transfers within Marriott’s global network.
• Training and Development: Access to training programs to enhance your skills and advance your career.

Responsibilities: Here's what your journey with us entails:

• Welcome guests and build connections with them
• Attend to tables, suggesting drinks and utilizing upsell opportunities
• Open and serve wine, champagne and other drinks
• Stock ice, glassware and paper supplies
• Set up and maintain cleanliness of bar area
• Prepare coffee breaks and lunch buffets
• Monitor cleanliness and proper sanitization of tables, stations and service areas
• Manage the presentation of tableware so that it is accessible for the guests
• Ensure courses are properly cleared and crumbed in a timely fashion
• Communicate any additional meal requirements or special requests to the kitchen
• Organise tables, action stations and buffets for service

Safety and Company Policies:

• Follow all company and safety and security policies and procedures.
• Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.

Preferred Qualifications:

• Related Work Experience: At least 1 year of related work experience in a customer service role.
• Supervisory Experience: None required.
• License or Certification: None required.

With this role you will be working on a casual basis, we can offer hours when available – giving you the flexibility we all need in our life!

Join us and be part of a team that values excellence, sustainability, and career growth.