Conduct Risk, Consumer Duty & Complaints Lead - Top Lloyd's of London Insurer

JR United Kingdom; City Of London; On-site; GBP 75,000 - 110,000; Full time

Job summary

A leading Lloyd's of London insurer seeks a Conduct Risk, Consumer Duty & Complaints Lead. This role offers the chance to work with respected compliance professionals and lead frameworks ensuring adherence to regulatory requirements. An ideal candidate will have over five years' relevant experience within the insurance industry.

Qualifications

• 5+ years' experience in a Conduct Risk role
• Experience in insurance, preferably Lloyd's of London
• Commercial and pragmatic individual

Responsibilities

• Ownership of Conduct Risk and Consumer Duty frameworks
• Managing Conduct and Complaints team
• Adherence to Lloyd's and FCA regulatory requirements
• Fostering a positive conduct environment

Skills

Conduct Risk Management

Compliance

Team Management

Relationship Building

Job description

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Conduct Risk, Consumer Duty & Complaints Lead - Top Lloyd's of London Insurer, london (city of london)

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Client:

Miryco Consultants Ltd

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

16.06.2025

Expiry Date:

31.07.2025

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Job Description:

Miryco Consultants is working with one of the top Lloyd's of London insurers to add a Conduct Risk Manager to the team. This is a fantastic opportunity to join one of the most commercial and pragmatic companies in Lloyd's, as well as working alongside some of the most well-respected Compliance professionals in the market.

Responsibilities:

• Ownership of Conduct Risk and Consumer Duty frameworks
• Managing of Conduct and Complaints team
• Adherence to Lloyd's and FCA regulatory requirements
• Fostering a positive conduct environment

Experience:

• 5+ years' experience working in a relevant Conduct Risk role
• Experience working in insurance, preferably Lloyd's of London
• Commercial and pragmatic individual who enjoys building relationships
• Experience managing teams with direct reports

Location: City of London

Please note, our client is unable to offer sponsorship for this opportunity. Finally, should you not be contacted within five working days of submitting your application, then unfortunately you have not been shortlisted for the opportunity. We will however, be in touch should there be any other opportunities of potential interest that are suiting to your skills.

For similar roles, please visit www.miryco.com.