Conduct Risk, Consumer Duty & Complaints Lead - Top Lloyd's of London Insurer

JR United Kingdom; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading Lloyd's of London insurer seeks a Conduct Risk, Consumer Duty & Complaints Lead. This role involves managing conduct risk frameworks and a team, ensuring compliance with regulatory requirements. Ideal candidates will have over 5 years of relevant experience and a strong commercial mindset.

Qualifications

• 5+ years' experience in a relevant Conduct Risk role.
• Experience in insurance, preferably Lloyd's of London.
• Commercial and pragmatic individual.

Responsibilities

• Ownership of Conduct Risk and Consumer Duty frameworks.
• Managing the Conduct and Complaints team.
• Adherence to Lloyd's and FCA regulatory requirements.

Skills

Conduct Risk Management

Team Management

Relationship Building

Job description

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Conduct Risk, Consumer Duty & Complaints Lead - Top Lloyd's of London Insurer, London

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Client:

Miryco Consultants Ltd

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

23.05.2025

Expiry Date:

07.07.2025

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Job Description:

Miryco Consultants is working with one of the top Lloyd's of London insurers to add a Conduct Risk Manager to the team. This is a fantastic opportunity to join one of the most commercial and pragmatic companies in Lloyd's, as well as working alongside some of the most well-respected compliance professionals in the market.

Responsibilities:

• Ownership of Conduct Risk and Consumer Duty frameworks
• Managing the Conduct and Complaints team
• Adherence to Lloyd's and FCA regulatory requirements
• Fostering a positive conduct environment

Experience:

• 5+ years' experience in a relevant Conduct Risk role
• Experience in insurance, preferably Lloyd's of London
• Commercial and pragmatic individual who enjoys building relationships
• Experience managing teams with direct reports

Location: City of London

Please note, our client cannot offer sponsorship for this opportunity. If you are not contacted within five working days of submitting your application, unfortunately you have not been shortlisted. However, we will keep your details on file for future opportunities that match your skills.

For similar roles, please visit www.miryco.com.