Concierge Security Officer – Student Residence

Kingdom Services Group Ltd; Falmer; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Contributory pension scheme

Career progression opportunities

Professional development and training

Access to online learning platform

Recognition awards and commendations

Supportive management team

Job summary

Kingdom Services Group Ltd. is seeking a Concierge Security Officer (SIA Door Supervisor) to join the team at Greath Wilkins Residence, University of Brighton, Falmer Campus.

You will deliver a welcoming concierge service while maintaining a safe environment for residents, staff and visitors. The role requires a valid SIA Door Supervisor licence, strong customer service skills and the ability to work on a 40+ hour week with rotating shifts.

Qualifications

• Valid SIA Door Supervisor Licence and enhanced DBS check (or willingness to undergo screening).
• Full five-year checkable employment history.
• Excellent communication skills, both written and verbal.
• Strong customer service skills and IT literacy.
• Professional appearance and ability to work independently or in a team.
• Physically and medically fit for patrol duties.

Responsibilities

• Monitor access and egress to the student accommodation site.
• Control authorised pedestrian and visitor access.
• Conduct regular night-time and daytime patrols.
• Provide a welcoming, helpful and professional presence.
• Respond to incidents and report them accurately and efficiently.
• Liaise with emergency services when required.
• Manage deliveries, parcels and mail using site systems.
• Maintain records and complete relevant paperwork and reports.
• Identify and report Health & Safety and security concerns.
• Protect residents, property and assets from loss, damage or risk.

Skills

Communication skills

Customer service

IT literacy

Professional appearance

Teamwork

Independence

Physical fitness

Calm under pressure

Job description

Kingdom Services Group Ltd. is seeking a Concierge Security Officer (SIA Door Supervisor) to join the team at Greath Wilkins Residence, University of Brighton, Falmer Campus.

You will deliver a welcoming concierge service while maintaining a safe environment for residents, staff and visitors. The role requires a valid SIA Door Supervisor licence, strong customer service skills and the ability to work on a 40+ hour week with rotating shifts.