Security Officer

Kingdom Services Group Ltd; Falmer; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Contributory pension scheme

Career progression opportunities

Professional development and training

Access to online learning platform

Recognition awards and commendations

Supportive management team

Job summary

Kingdom Services Group Ltd. is seeking a Concierge Security Officer (SIA Door Supervisor) to join the team at Greath Wilkins Residence, University of Brighton, Falmer Campus.

You will deliver a welcoming concierge service while maintaining a safe environment for residents, staff and visitors. The role requires a valid SIA Door Supervisor licence, strong customer service skills and the ability to work on a 40+ hour week with rotating shifts.

Qualifications

• Valid SIA Door Supervisor Licence and enhanced DBS check (or willingness to undergo screening).
• Full five-year checkable employment history.
• Excellent communication skills, both written and verbal.
• Strong customer service skills and IT literacy.
• Professional appearance and ability to work independently or in a team.
• Physically and medically fit for patrol duties.

Responsibilities

• Monitor access and egress to the student accommodation site.
• Control authorised pedestrian and visitor access.
• Conduct regular night-time and daytime patrols.
• Provide a welcoming, helpful and professional presence.
• Respond to incidents and report them accurately and efficiently.
• Liaise with emergency services when required.
• Manage deliveries, parcels and mail using site systems.
• Maintain records and complete relevant paperwork and reports.
• Identify and report Health & Safety and security concerns.
• Protect residents, property and assets from loss, damage or risk.

Skills

Communication skills

Customer service

IT literacy

Professional appearance

Teamwork

Independence

Physical fitness

Calm under pressure

Job description

Concierge Security Officer (SIA Door Supervisor)

Location: Sanctuary Students, Greath Wilkins Residence, University of Brighton, Falmer Campus, Brighton, BN1 9QW

Pay Rate: £12.71 per hour

Hours: 40+ hours per week

Shifts: Monday to Sunday, as per rota

• 17:00 - 22:00
• 22:00 - 09:00

About The Role

An excellent opportunity has arisen for a Concierge Security Officer to join Kingdom Services Group Ltd at a busy student accommodation site located at Greath Wilkins Residence, University of Brighton, Falmer Campus.

This role is ideal for a professional, customer-focused security officer who can provide a safe and secure environment for students, visitors and staff while delivering a high standard of concierge service.

Key Responsibilities

• Monitor access and egress to the student accommodation site.
• Control authorised pedestrian and visitor access.
• Conduct regular night-time and daytime patrols throughout the premises.
• Provide a welcoming, helpful and professional presence for students and visitors.
• Respond to incidents and report them accurately and efficiently.
• Liaise with emergency services when required.
• Manage deliveries, parcels and mail using site systems.
• Maintain accurate records and complete relevant paperwork and reports.
• Ensure all Assignment Instructions and site procedures are followed.
• Identify and report Health & Safety and security concerns.
• Protect residents, property and assets from loss, damage or risk.

Essential Requirements

• Valid SIA Door Supervisor Licence.
• Enhanced DBS check (or willingness to undergo screening where applicable).
• Full five-year checkable employment history.
• Excellent communication skills, both written and verbal.
• Strong customer service skills.
• Good IT literacy.
• Professional appearance and attitude.
• Ability to work independently and as part of a team.
• Physically and medically fit to undertake patrol duties.
• Ability to remain calm and professional when dealing with challenging situations and emergency services.

Desirable Experience

• Previous experience in a concierge, security, student accommodation or residential environment.
• Experience working with young adults or diverse customer groups.
• Knowledge of Health & Safety procedures within residential buildings.
• Between 2 and 5 years' experience in a security-related role.

What We Offer

• Competitive rate of £12.71 per hour.
• 40+ hours per week.
• Company award scheme.
• Contributory pension scheme.
• Career progression opportunities.
• Professional development and training.
• Access to a comprehensive online learning platform.
• Recognition awards and commendations.
• Supportive management team and career pathway opportunities.

Join Kingdom Services Group and become part of a team committed to delivering outstanding security and customer service within a vibrant student accommodation environment.