Concierge Security Officer

Kingdom Services Group Ltd; Felixstowe; On-site; GBP 10,000 - 40,000; Full time

Job summary

An exciting opportunity awaits to join a forward-thinking company as a Concierge Security Officer in Felixstowe. This role offers a dynamic work environment where you will be the first point of contact for clients and visitors, ensuring their safety and security. You'll engage with a supportive team while having access to training and career development opportunities. With flexible hours averaging 60 per week, your contributions will be vital in maintaining a secure living site. If you're ready to embark on a rewarding career in security, this position could be the perfect fit for you.

Benefits

Contributory pension scheme

Hastee pay

Friendly and supportive team

Training and career development

Overtime opportunities

Qualifications

• Must hold a valid SIA Licence and have a checkable employment history.
• Excellent communication and customer service skills are essential.

Responsibilities

• Engage effectively with clients and visitors as the first point of contact.
• Conduct hourly patrols and monitor CCTV for security.

Skills

Excellent communication skills

Customer service skills

Attention to detail

Professional approach

Education

SIA Licence

Five-year checkable employment history

Tools

CCTV management

Job description

Kingdom Services Group have a great opportunity for a Concierge Security Officer to join our team, working at a supported living site in Felixstowe, IP11 area.

If you have an SIA Licence and are looking for a role where you will be supported and offered development opportunities, we would like to hear from you!

When: We’re looking to get the right person into the team ASAP!

Hours: On average 60 hours per week, shifts as per site rota. Monday to Saturday 22:00pm - 08:00am.

Salary: £11.44 per hour

What’s in it for you?

• Contributory pension scheme.
• Hastee pay – get an advance on your salary when needed!
• A friendly and supportive team.
• Training, career development & progression opportunities.
• Overtime opportunities.

About the role:

• To communicate and engage effectively with clients and visitors.
• To act as the first point of contact for clients and visitors.
• Collection/distribution of flat keys.
• Signing visitors in/out of the building & ensuring visitor procedures are followed.
• To complete the void register.
• To participate in completing the duty of care register and respond to any concerns relating to this.
• To ensure that the security of clients and the project is maintained by completing hourly patrols and recording appropriately, monitoring CCTV, and completing notes on clients and visitors' movements. CCTV management/operation.
• With basic health and safety knowledge through training, complete visual inspections of the property and make notes to ensure health and safety requirements are maintained, including fire procedures.
• To report any out-of-hours emergency repairs.
• To complete concierge checklists and feedback, and record any relevant information in the communication book and handover to day shift staff.
• Complete incident reports if required.
• Report any significant client issues to on-call staff/supervisor.

About you:

• Excellent communication & customer service skills.
• Professional in approach, with a balanced sense of judgement, and a keen eye for detail.
• Previous experience in a similar role is desirable, but not essential.
• A valid SIA Licence or have applied for one.
• A full five-year checkable employment history.
• Own transport is required.

If this sounds like you and you’d like to begin your journey on a career in security with Kingdom Services Group, we would love to talk to you!