Compliance Support Officer

Millbrook Healthcare; Testwood; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Car allowance

Holiday entitlement up to 25 days (buy

Company Pension Scheme

Company Sick Pay

Life Assurance

Rewards scheme with 200+ perks

Job summary

Millbrook Healthcare is seeking a Compliance Support Officer to join our Totton office. You will support health and safety, quality programmes, complaints handling, risk management, and policy governance, while helping to maintain our document control and reporting frameworks.

This role involves collaboration across governance, operations and corporate teams to drive continuous service improvement. Experience in governance, compliance, or regulated environments is essential, with a focus on

Qualifications

• Experience in governance, compliance or regulated environments.
• Ability to produce reports and analyses to support improvement.
• Knowledge of health and safety and quality management basics.

Responsibilities

• Provide practical support across health and safety management and quality programmes.
• Support complaints handling, investigations and risk management activities.
• Assist with policy governance, audits and compliance monitoring.
• Maintain document control and data reporting for governance systems.
• Collaborate with governance, operational and corporate teams to identify improvements.

Skills

Report writing

Audits & inspections

Governance & compliance

Health & safety

Data protection

Risk management

Quality assurance

Continuous improvement

Job description

We are seeking a Compliance Support Officer to our join team. Based at our Totton office, this is a key role reporting into the Director of Governance.

You will provide practical support across health and safety management, quality assurance programmes, complaints management, risk management, policy governance, audit activity and general compliance monitoring. You will work collaboratively with governance, operational and corporate colleagues to identify areas for improvement, monitor compliance, support investigations and contribute to a culture of continuous improvement.

You will also support the Governance team in maintaining the document control system to support our management systems, collate data on complaints management, and develop reporting and analytical frameworks that support continuous service improvement., Millbrook Healthcare Group are an inclusive and caring employer who understand that not everyone's job needs are the same. Therefore we are open to supporting flexible working requests such as part time working, job shares and flexible hours wherever possible, to support our colleagues life style differences. So please feel free to let us know of any specific requirements you may have and these can then be discussed in more detail if you are successful in your application.

Our ambition at Millbrook Healthcare is to become the leading provider in the assisted living sector whilst ensuring our core company values 'CARES' remain unchanged. We are always looking to recruit hard working and talented individuals to become a part of our ongoing growth and success. You'll enjoy all the support and encouragement you need to reach your own potential and develop a rewarding career along the way.

Care and respect for our colleagues and service users

Accountable and proud

Ready to learn and grow

Enhance our service users' lives

Socially responsible, ethical and transparent

This role is working in a regulated activity and may be subject to Social Media Screening and a DBS disclosure.

Experience working within a governance, compliance, quality, health and safety or regulated environment.

• Experience producing reports and analysing information.
• Experience supporting audits and inspections.
• Experience of complaints handling and investigations.
• Experience of ISO-accredited management systems.
• Understanding of health and safety legislation and good practice.
• Understanding of governance and compliance principles.
• Knowledge of quality assurance and continuous improvement methodologies.
• Understanding of risk management processes.
• Awareness of data protection and confidentiality requirements.

Up to £30,000 Salary, depending on experience plus car allowance

• Monday to Friday 40 hours a week
• Up to 25 days holiday with the option to buy a further 5 days
• Company Pension Scheme
• Company Sick Pay
• Life Assurance
• A rewards scheme - 200+ exclusive perks and discounts from leading retailers and leisure outlets