Compliance Specialist – Consumer Lending

JSS Search; Greater London; On-site; GBP 75,000 - 90,000; Part time

Job summary

A respected challenger bank in London is seeking a Compliance Specialist to oversee consumer lending compliance. The role involves leading remediation programmes, engaging with regulators, and ensuring compliance with FCA standards. Ideal candidates will have a strong background in consumer lending compliance and excellent analytical skills.

Qualifications

• Proven experience in compliance within a consumer lending environment.
• Strong understanding of relevant FCA rules and guidance.

Responsibilities

• Lead compliance oversight of lending remediation programmes.
• Engage with regulators and submit progress reports.
• Test remediated cases for compliance.

Skills

Analytical

Communication

Problem Solving

Education

Degree in Law

Degree in Finance

Degree in Business

Job description

Compliance Specialist – Consumer Lending

Compliance Specialist – Consumer Lending

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A respected and fast-growing challenger bank, recognised for its customer-first ethos, digital innovation, and agile approach, is now seeking to hire a number of compliance specialist for an upcoming project. The ideal candidate will have a proven background in consumer lending compliance and hands-on experience in managing or contributing to regulatory remediation programmes related to affordability, responsible lending, mis-selling, or similar matters.

Key Responsibilities:

General

• Lead or support compliance oversight of lending remediation programmes, ensuring regulatory standards (FCA/PRA) are met.
• Provide expert guidance on regulatory interpretation (e.g. CONC, MCOB, SYSC), particularly around affordability, creditworthiness, and customer redress.
• Review and challenge remediation plans, including redress methodologies, customer communications, and outcome testing frameworks.

Oversight of Root Cause Analysis

• Ensure the business correctly identifies why the lending failure occurred.
• Validate that causes are linked to compliance control failures, such as:
• Inappropriate credit risk assessments
• Weak governance in product approval

Design & Review of Remediation Plans

• Advise on design of customer redress methodologies.
• Review scripts, customer communications, redress calculators, and decision frameworks.
• Challenge business decisions to ensure fair treatment of affected customers.

Monitoring & Testing of Implementation

• Independently test samples of remediated cases for compliance with policy and regulatory standards.
• Identify any systemic errors or inconsistencies in how remediation is being applied.

Engagement with Regulators

• Act as the interface between the business and regulators (e.g., FCA Skilled Person reviews, Section 166 reports).
• Submit regular progress reports or MI to demonstrate effective oversight and compliance with remediation requirements.
• Recommend policy updates, training, and process changes to prevent recurrence.
• Contribute to improving systems around: Lending criteria and decisioning, Customer communications, MI/reporting dashboards

Required Skills and Experience:

• Proven experience in compliance within a consumer lending environment, such as personal loans, credit cards, auto finance, or mortgages.
• Demonstrated experience in lending remediation programmes, either regulatory- or business-led.
• Strong understanding of relevant FCA rules and guidance (especially CONC, MCOB, and Principles for Businesses).
• Experience with customer redress, affordability reviews, or vulnerable customer frameworks is highly desirable.
• Familiarity with remediation sampling, testing, and MI reporting.
• Confident engaging with senior stakeholders and regulators in a compliance advisory capacity.
• Excellent analytical, communication, and problem-solving skills.

Preferred Qualifications:

• Degree in Law, Finance, Business, or a related field.
• Compliance certification (e.g., ICA, CISI, or equivalent).
• Previous exposure to Section 166 or FCA enforcement-related remediation is advantageous.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Other

• Industries

  Banking

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