Compliance Remediation Analyst

Thames Water Utilities Limited; Reading; On-site; GBP 52,000 - 55,000; Full time

Benefits offered by this job

Annual leave 26 days

Pension scheme

Performance bonus

Salary up to £55,000

Employee benefits

Job summary

Thames Water Utilities Limited seeks a Compliance Remediation Analyst to coordinate remediation activity and strengthen reporting across regulators such as EA, DWI, Ofwat and others. You will map regulatory requirements to actions, collect and analyse data, and support governance, assurance and audit processes.

Working with the Compliance Remediation Manager, you’ll ensure traceability, manage change, and provide clear oversight of delivery.

Qualifications

• Experience of supporting compliance, regulatory, governance, audit or remediation activity within a regulated environment.
• Experience coordinating actions, plans or reporting across teams to support delivery of business or regulatory commitments.
• Experience collecting, checking and analysing data to support reporting, tracking and assurance activity.

Responsibilities

• Support the delivery of related compliance remediation activity, ensuring actions are aligned to regulatory undertakings and improvement plans.
• Map regulatory requirements to remediation actions and operational activity with traceability.
• Collect, validate and analyse operational data to support reporting and assurance.
• Maintain trackers, logs and change control records for remediation activity and dependencies.
• Prepare regular reports and briefing material for governance forums and regulatory submissions.
• Liaise with PMO, Legal, Risk, Compliance and assurance teams to ensure information is consistent for reporting.

Skills

Regulatory compliance

Data analysis

Governance

Remediation coordination

Stakeholder management

Reporting

Job description

We're looking for a Compliance Remediation professional to help ensure Thames Water meets its regulatory commitments across the Environment Agency (EA), Drinking Water Inspectorate (DWI), Ofwat and other regulators, including CCW.

Working closely with the Compliance Remediation Manager, you'll bring together regulatory knowledge, operational data, assurance and project delivery skills to coordinate remediation activity and strengthen internal and external reporting. You'll play a key role in providing clear oversight of progress, managing change and supporting the delivery of effective, sustainable remediation.

The role also offers the opportunity to contribute across wider team workstreams, supporting live investigations and emerging priorities as required.

What you'll be doing as a Compliance Remediation Analyst

• Support the delivery of related compliance remediation activity, ensuring actions are aligned to regulatory undertakings, enforcement requirements and agreed improvement plans.
• Map regulatory requirements to specific remediation actions, projects and operational activity, maintaining clear traceability between obligations and delivery.
• Collect, validate and analyse operational and programme data to support reporting, assurance activity and evidence-based updates on delivery progress.
• Maintain trackers, logs and change control records to ensure remediation activity, decisions, risks and dependencies are accurately recorded and monitored.
• Prepare regular reports, summaries and briefing material for internal governance forums, assurance processes and agreed regulatory submissions.
• Work with operational teams across relevant front line business units to gather information, track actions and support timely delivery of remediation commitments.
• Liaise with PMO, Legal, Risk, Compliance, Finance and assurance teams to ensure information is consistent, complete and suitable for reporting and review.
• Support responses to regulatory information requests, audits and assurance reviews by coordinating inputs, checking evidence and maintaining audit trails.
• Identify emerging compliance risks, issues and delivery impacts, escalating concerns appropriately and supporting updates to remediation plans where needed.
• Attend relevant compliance, programme and governance meetings, contributing analysis and follow-up actions to support effective oversight of remediation delivery.

• Experience of supporting compliance, regulatory, governance, audit or remediation activity within a regulated environment.
• Experience of coordinating actions, plans or reporting across teams to support delivery of business or regulatory commitments.
• Experience of collecting, checking and analysing data to support reporting, tracking and assurance activity.
• Experience of maintaining trackers, logs, records or documentation to support governance, change control or programme delivery.
• Experience of preparing reports, updates or briefing material for internal stakeholders, governance forums or assurance activity.
• Experience of working with operational, PMO, legal, risk, finance or compliance teams to gather information and support delivery to deadlines.
• Good written and verbal communication skills
• Strong analytical skills
• Ability to build effective working relationships and work collaboratively with a range of internal and external stakeholders.

• Experience in the water sector, utilities, infrastructure or another regulated industry.
• Knowledge of compliance reporting, audit support, assurance activity or remediation tracking.
• Experience of supporting responses to information requests, audits or reviews.
• Knowledge of the water regulatory environment, including Ofwat, the Environment Agency or Drinking Water Inspectorate requirements.

We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues.

• Competitive salary up to £55,000 per annum.
• Annual Leave - 26 days holiday per year increasing to 30 with the length of service. (plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.