Compliance & Quality Manager

RTS Infrastructure Services Limited; Leeds; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Arriva Workplace Pension

Life Assurance

25 days annual leave

Employee Assistance Programme (EAP)

Travel Pass

Job summary

RTS Infrastructure Services Limited, based in Leeds, seeks an experienced Compliance & Quality Manager to lead the Integrated Management System, ensuring safety, quality and regulatory compliance across rail, construction and infrastructure projects.

Reporting to the HSQE Manager, you will drive audit programmes, manage RISQS accreditation, and deliver continuous improvement across quality and environment. This role is based on site in Holbeck/Leeds.

Qualifications

• Significant experience within rail, construction, engineering or infrastructure environments.
• Strong working knowledge of ISO 9001, ISO 45001 and ISO 14001 standards.
• Experience managing RISQS accreditation and audit processes.
• Proven experience leading audits and managing corrective actions.
• Strong understanding of legislative and regulatory compliance requirements.
• Experience working with Network Rail standards and assurance requirements.
• Experience supporting Principal Contractor duties.
• Full UK Driving Licence.

Responsibilities

• Lead and manage ISO 9001, 45001 and 14001 certification activities.
• Act as primary contact for RISQS accreditation activities, audit preparation and corrective action management.
• Own, maintain and improve the Integrated Management System (IMS).
• Coordinate and lead client audits, inspections and assurance activities.
• Develop and maintain policies, procedures, quality manuals and compliant documentation.
• Monitor legislative and regulatory changes and ensure requirements are implemented across the business.
• Develop and deliver risk-based audit programmes (internal, supplier, system and process).
• Lead investigations into non-conformances and implement corrective action.

Skills

Rail industry experience

Audit management

Quality assurance

Stakeholder management

Job description

Help Shape the Future of Rail Infrastructure

RTS Infrastructure is a trusted provider of rail infrastructure, construction and depot services across the UK. Based in Leeds, we work with major rail industry clients, delivering projects that keep the UK's rail network moving. Following our acquisition by Arriva Group, we're entering an exciting new chapter of growth, investment and opportunity as part of one of Europe's leading passenger transport organisations.

We're looking for an experienced Compliance & Quality Manager to join our team in Holbeck. This is an exciting opportunity for a compliance and quality professional to lead the organisation's assurance, governance and management systems framework within a rail, construction and infrastructure environment.

Reporting to the HSQE Manager, you'll take ownership of our Integrated Management System (IMS), providing leadership across compliance, quality assurance, audit management and continuous improvement activities. You'll work closely with operational teams, project managers, suppliers, clients and senior stakeholders to ensure RTS Infrastructure continues to meet the highest standards of safety, quality and regulatory compliance.

Why Join RTS Infrastructure?

As part of Arriva Group, you'll be joining a business with ambitious growth plans in the UK rail sector. Our recent acquisition strengthens our position within rail infrastructure, broadens our service offering and creates exciting opportunities for our people and our customers.

This is a unique opportunity to influence business performance, drive best practice and help shape the future of compliance and quality across a growing infrastructure organisation.

What You'll Be Doing

• Lead and manage ISO 9001, ISO 45001 and ISO 14001 certification activities, ensuring ongoing compliance and successful external audits.
• Act as the primary point of contact for RISQS accreditation activities, audit preparation and corrective action management.
• Own, maintain and continuously improve the Integrated Management System (IMS).
• Coordinate and lead client audits, inspections and assurance activities.
• Develop and maintain policies, procedures, quality manuals and compliance documentation.
• Monitor legislative and regulatory changes and ensure requirements are effectively implemented across the business.
• Develop and deliver risk-based audit programmes, including internal, supplier, system and process audits.
• Lead investigations into non-conformances, root cause analysis and corrective action implementation.
• Support operational teams in the development and delivery of Project Quality Management Plans.
• Manage supplier approval, review and audit processes to maintain compliance and quality standards.
• Produce meaningful compliance and quality reporting for senior leadership and governance forums.
• Deliver training, guidance and awareness sessions to support a strong compliance and quality culture.
• Drive continuous improvement initiatives across quality, compliance, environmental and health & safety management systems.

What We're Looking For

Essential Experience & Qualifications

• Significant experience within rail, construction, engineering or infrastructure environments.
• Strong working knowledge of ISO 9001, ISO 45001 and ISO 14001 standards.
• Experience managing RISQS accreditation and audit processes.
• Proven experience leading audits and managing corrective actions.
• Strong understanding of legislative and regulatory compliance requirements.
• Experience working with Network Rail standards and assurance requirements.
• Experience supporting Principal Contractor duties.
• Full UK Driving Licence.

Skills & Attributes

• Excellent stakeholder management and communication skills.
• Strong organisational skills with exceptional attention to detail.
• Ability to influence and engage stakeholders at all levels.
• Pragmatic, solution-focused and commercially aware approach.
• Confidence to provide independent challenge and assurance.
• Strong analytical and problem-solving skills.
• Commitment to fostering a culture of continuous improvement and operational excellence.
• Membership of the Arriva Workplace Pension Scheme (3% employer contribution and 5% employee contribution)
• Life Assurance plus access to one of the UK's largest networks of medical professionals
• 25 days annual leave plus bank holidays, with opportunities to purchase additional holiday
• Access to our Employee Assistance Programme (EAP)
• Access to discounts and cashback through The Village, our online reward gateway
• Opportunity to join our Employee Experience Forum, helping shape wellbeing, career development and community initiatives
• Arriva UK Trains Travel Pass