Compliance Program Manager (12-month Fixed-Term Contract)

FARFETCH; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Equity plan

Annual discretionary bonus

Private medical insurance

Flexible benefits

Job summary

FARFETCH is seeking an experienced Compliance Program Manager to lead end-to-end management of critical compliance pillars across our global operations. You will oversee policy deployment, training programs, and governance, ensuring alignment with evolving regulations and company standards.

The role requires strong project management, analytical capabilities, and exceptional communication to translate complex requirements into pragmatic guidance for the business.

Qualifications

• Demonstrated experience in designing, implementing, and monitoring compliance policies, conflict of interest programs, and global training rollouts.
• Highly organized, proactive, and capable of working autonomously to drive program deliverables with attention to detail.
• Excellent written and oral communication skills, translating regulatory requirements into practical guidance.
• Strong project management and analytical skills with cross-functional initiative experience.
• Bachelor’s degree in a related field with robust experience managing corporate ethics and compliance programs.

Responsibilities

• Lead end-to-end management of critical compliance pillars across global operations.
• Monitor and manage compliance communications and provide operational guidance on requests.
• Develop and maintain a robust compliance framework aligned with regional standards and regulations.
• Roll out updated policies, training, and awareness programs for new and existing staff.
• Prepare periodic compliance reports for senior leadership and support wider initiatives.

Skills

Policy design

Communication

Project management

Analytical skills

Cross-functional leadership

Training rollout

Education

Bachelor’s degree in a related field

Job description

• The Compliance team is focused on ensuring regulatory compliance as well as compliance with our Code of Conduct and Company Policies
• As a Compliance Program Manager, you will serve as a subject matter expert responsible for the end-to-end management of critical compliance pillars
• Your expertise will ensure that our global operations remain ethical, compliant with international and external regulations
• Please note: This is a 12m FTC role
• Lead the periodic review, enhancement, and localized rollout of global compliance policies and procedures to ensure alignment with evolving business needs and regulatory landscapes
• Monitor and manage the compliance group email to ensure continuous and seamless communication
• Review and provide operational guidance on generic compliance advice requests from across the business
• Centrally manage compliance activities and maintain program trackers, utilizing this data to prepare and deliver periodic compliance reports for senior leadership
• Raise awareness of Ethics & Compliance policies and standards amongst existing employees and lead the onboarding processes for new employees
• Manage the global Training & Awareness (T&A) calendar, ensuring all mandatory compliance training modules and communications are appropriately and timely developed and implemented across the organization
• Raise awareness of Ethics & Compliance policies and standards, including the Code of Conduct, Conflicts of Interest, Gift & Entertainment policies etc. amongst existing employees and lead the onboarding processes for new employees
• Ensure relevant compliance policies are updated/refreshed from time to time. Deploy suitable training for at-risk populations on compliance policies and requirements
• Implement a compliance declaration process and tools/forms for new joiners and existing employees. Actively review and manage these declarations in line with company policies
• Develop and enforce a robust compliance framework to ensure relevant controls are in place to comply with regional safety, labelling, and certification standards (e.g., CE, UKCA, or INFORM Act) across a multi-jurisdictional marketplace
• Collaborate with business and legal teams to define restricted-item policies and automated gatekeeping/blocking mechanisms for high-risk product groups
• Support the wider compliance team with other compliance initiatives across related compliance areas from time to time
• Provide timely and relevant information and feedback to the wider Compliance team and respective business functions to plug process gaps or internal control defects

Benefits

• FARFETCH Equity plan and annual discretionary bonus
• Flexible benefits - Private Medical Insurance, Dental Insurance, Gym Memberships, Pension scheme and more
• Critical Illness Insurance and Life Assurance
• Access to Unmind: an independent and completely confidential digital mental health platform
• Flexible working environment and more!
• FARFETCH Equity plan and annual discretionary bonus
• Medical, dental, vision, with flexible spending account
• 401K plus company match, PTO and volunteer days
• Wellness, and cell phone reimbursement
• Health insurance for the whole family, flexible working environment and well-being support and tools
• Extra days off, sabbatical program and days for you to give back for the community
• Training opportunities and free access to Udemy
• Flexible benefits program
• FARFETCH Equity plan

Demonstrated experience in designing, implementing, and monitoring compliance policies, conflict of interest programs, and global training rolloutsHighly organized, proactive, and capable of working autonomously to drive program deliverables while maintaining excellent attention to detailExcellent written and oral communication skills, including the ability to translate complex regulatory requirements into practical, easily understood guidance for the businessStrong project management and analytical skills, with a proven track record of successfully overseeing complex, cross-functional initiatives and operationalizing compliance frameworksBachelor’s degree in a related field with robust experience managing corporate ethics and compliance programs