Compliance Officer

NECSWS; Hemel Hempstead; Hybrid; GBP 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

Private Medical Cover

25 days paid holiday

4x basic salary life assurance

Group Pension Plan with up to 8.5%

Flexible benefits

Zusammenfassung

NEC Software Solutions is seeking a Compliance Officer to monitor hospital compliance against contract targets and provide guidance, training, and support. The role emphasizes clear communication to diverse audiences and stakeholders, with full training provided.

It focuses on the health industry and excludes legal, GDPR, and governance sectors. The position involves KPI analysis, data quality liaison, escalation planning, and stakeholder presentations, with the possibility to work remotely or

Qualifikationen

• Proficient in Microsoft Office – Word, Excel, PowerPoint.
• Ability to self-motivate and work both independently and in a team.
• Strong communication skills across diverse audiences and seniority levels.
• Experience in a compliance-related role within healthcare.
• Ability to analyse statistics and make data-driven decisions.

Aufgaben

• Take full ownership of assigned Hospital units and registry contracts.
• Monitor KPI performance and identify improvement actions.
• Provide data entry training and educate users on registry data/applications.
• Liaise with hospitals and the NEC Data Quality team to resolve issues.
• Manage queries via the incident management system and document FAQs.
• Represent NEC at regional and national events.
• Participate in user acceptance testing of registry outputs and services.
• Maintain up-to-date contacts with hospital staff and procedures.

Kenntnisse

MS Office proficiency

Public speaking

Communication

Self-motivation

Teamwork

Work under pressure

Prioritisation

Presentation skills

Jobbeschreibung

Come join us and make a difference in the world!

Please note, role can be remote or hybrid, subject to location.

We are looking for a highly self motivated individual to join our team of Compliance Officers. You will be responsible for interacting with Hospitals within your remit, providing guidance, training and support.Your key role will be to monitor hospital compliance against our customers targets whilst seeking ways to improve these by providing best practice recommendations and creating escalation paths to facilitate improvement. Full training provided however a key attribute is that applicants must be confident in their ability to communicate clearly to a wide range of audiences and seniority levels.

This role is focussed on the Health industry and is not related to the legal, financial, GDPR or governance sectors.

Responsibilities:

• To take full ownership of all Hospital units allocated, with regards to the functions associated to the Registry contracts which NECprovide, including;
• KPI Monitoring
  • Analysis of all unit performance statistics using centralised data tools
  • Targeting of poor performing unitsand management of these units through an improvement and escalation plan
  • Detailed, accurate and timely progress reporting both internally and to client
• Training
  • Supporting units through the data entry training process
  • Gain a deep understanding of the Registry data and applications and use this knowledge to teach our user community
  • Presentations to stakeholders, upon request, regarding NECRegistry applications, the data itself, how it is calculated, interpreted and presented.
• Data Quality
  • Act as liaison and 2-way support between hospitals within your remit and the NECData Quality team
• Queries
  • Manage and resolve all queries logged for the hospitals under your remit using the NECincident management system
  • Identify frequently asked questions and document these in the shared repository
• Events
  • Attendance at Regional and National events representing NECand our customer’s services
• Feedback system user acceptance testing
  • Participate in user acceptance testing of registry output services (systems, reports etc)
• Maintain/update contacts database with staff changes at your hospitals
• To maintain up to date knowledge of procedures and policies relevant to this post.

Qualifications

• Proficient in Microsoft office – especially word/excel/powerpoint
• Ability to self-motivate
• Ability to work as part of team and on your own
• Ability to work under pressure
• Ability to manage and prioritise workload effectively
• To be able to work flexibly when required.
• Ability to deliver presentations to a wide range of audiences
• Full UK Driving Licence and Car
• Knowledge of GDPR/Data protection rules
• Experience within the Healthcare industry
• Experience of a Compliance related role excluding finance/insurance
• Ability to analyse statistics and make informed decisions based on the data available

Additional Information

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/sell
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A selection of flexible benefits to suit your individual needs

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.

All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities.If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share this with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.