Compliance Officer

Residential Management Group; England; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A property management company in the United Kingdom seeks a proactive Compliance Officer to join their Compliance team. This role involves handling regulatory instructions, ensuring compliance with legal requirements, and providing excellent customer service. Essential skills include strong attention to detail, time management, and proficiency in Microsoft Word and Outlook, with GCSE Maths and English required. The position offers a hybrid working model, flexible hours, and numerous employee benefits, including holiday leave and a pension scheme.

Benefits

27 days holiday plus all Bank Holidays

Option to buy/sell up to 5 days annual leave

Life Assurance Cover

Free Healthcare cashback Plan

Sponsorship for study and professional qualifications

Pension scheme (matched up to 7%)

Access to Our Place Rewards

Qualifications

• Excellent attention to detail, strong time management, and organisational skills.
• Confident use of Microsoft Word and Outlook; basic Excel skills.
• Excellent communication skills, with the ability to provide a consistently high level of customer service.

Responsibilities

• Handle the administration of regulatory legal instructions and update internal databases.
• Ensure Health & Safety and BSA requirements are instructed and accurately recorded.
• Respond to internal and external compliance queries with clarity and professionalism.
• Support the resolution of non-compliance issues to reduce risk to the company and clients.
• Identify and elevate risks to performance against compliance requirements.

Skills

Attention to detail

Time management

Organisational skills

Confident use of Microsoft Word

Confident use of Microsoft Outlook

Basic Excel skills

Excellent communication skills

Ability to make decisions independently

Education

GCSE Maths and English (or equivalent)

Job description

Are you detail-oriented, organised, and confident in administration? We're looking for a proactive Compliance Officer to join our Compliance team at Residential Management Group (RMG). In this key role, you'll help ensure regulatory and legal requirements are met efficiently and accurately, supporting both RMG and our clients.

Working Hours

37.5 hours per week - a 7.5 hour shift between 8 AM and 6 PM - we offer flexible working hours around these times

Where will I be working?

You will be based at our offices in Northwich, CW9 7LN. This is a hybrid role consisting of 4 days per week in the office and 1 from home. Initially you will be asked to work 5 days per week in the office until training is completed

As a Compliance Officer, you will:

• Handle the administration of regulatory legal instructions and update internal databases, including the Building Management System, Compliance Database, and Salesforce.
• Ensure Health & Safety and BSA requirements are instructed and accurately recorded (including LOLERs, Fire Risk Assessments, Water Risk Assessments, Fire Safety Regulations 2022, and EICRs).
• Respond to internal and external compliance queries with clarity and professionalism, providing advice and solutions.
• Support the resolution of non-compliance issues to reduce risk to the company and clients.
• Identify and elevate risks to performance against compliance requirements.
• Follow company processes, procedures, and policies at all times.
• Undertake additional duties appropriate to the role as required.

What We're Looking For

Essential:

• Excellent attention to detail, strong time management, and organisational skills.
• Confident use of Microsoft Word and Outlook; basic Excel skills.
• Excellent communication skills, with the ability to provide a consistently high level of customer service to both internal and external customers.
• Ability to make decisions independently and collaboratively.
• GCSE Maths and English (or equivalent).

Desirable:

• Experience in the property management industry with a basic understanding of compliance.

What does RMG have to offer you?

• 27 days holiday plus all Bank Holidays
• Option to buy/sell up to 5 days annual leave each holiday year
• Life Assurance Cover
• Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services)
• Sponsorship for study and professional qualifications (up to 4 study days)
• Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
• As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!