Compliance Manager- Mechanical & Electrical

Citizen; Birmingham; On-site; GBP 55,000 - 70,000; Full time

Benefits offered by this job

Annual leave 26 days + bank holidays

Pension scheme with Citizen matching

Health insurance and wellness programs

Training & development opportunities

Flexible working hours

Work-life balance policies

Job summary

Citizen is recruiting a Compliance Manager- Mechanical & Electrical to oversee domestic M&E compliance across the portfolio. The role focuses on ensuring systems are inspected, maintained and operated in line with current legislation and safety standards.

Join a proactive team responsible for managing risk, driving safety culture and delivering high-quality homes for residents. The post offers a structured development path and a collaborative environment.

Qualifications

• Demonstrated knowledge of building services M&E compliance and safety standards.
• Experience leading teams and managing competing priorities.
• Strong record in contract management, procurement and budget control.

Responsibilities

• Lead M&E compliance across Citizen’s property portfolio in line with legislation and safety standards.
• Develop and implement compliance strategies, maintenance programmes and investment plans.
• Manage and develop the team, promoting high performance and a customer-focused approach.
• Monitor compliance performance, maintain records and reporting, and drive corrective actions.
• Oversee contractors, contracts and projects ensuring works meet standards and deadlines.
• Oversee budgets, procurement and tendering including technical specifications for maintenance and installation.

Skills

M&E compliance

Team leadership

Contract management

Budget management

Health and safety governance

Education

HNC/HND/NVQ Level 4 in Building Services Engineering

Gas Safe registration knowledge

Electrical engineering knowledge

Job description

Are you an experienced building services or compliance professional with strong technical expertise in mechanical and electrical (M&E) systems, a passion for safety and the leadership skills to drive service excellence?

Citizen is looking for a knowledgeable and proactive Compliance Manager to lead the effective management of domestic M&E compliance across our property portfolio. You will play a vital role in ensuring that mechanical, electrical, gas, water hygiene, fire safety and specialist building systems are inspected, maintained and operated in line with current legislation, regulations, approved codes of practice and organisational policies.

This is an opportunity to make a meaningful impact by protecting residents, improving property standards and shaping the future of M&E compliance across Citizen.

Position: Compliance Manager- Mechanical & Electrical

Hours: Monday – Friday, 37 Hours

Key Responsibilities:

• Lead M&E compliance across Citizen’s property portfolio, ensuring systems are inspected, maintained and operated in line with relevant legislation, regulations and safety standards.
• Develop and implement compliance strategies, maintenance programmes and investment plans to improve and maintain building systems.
• Manage and develop the team, promoting high performance, technical expertise and a customer-focused approach.
• Monitor compliance performance, maintain accurate records and reporting systems, and ensure corrective actions are completed.
• Manage contractors, consultants, contracts and projects, ensuring works meet required standards, timescales and contractual obligations.
• Oversee budgets, procurement and tendering, including the preparation of technical specifications for maintenance, installation and improvement works.
• Identify and manage compliance risks, investigate failures and ensure effective health and safety arrangements, including maintaining the required Golden Thread of information for Higher-Risk Buildings.

Qualifications and experience:

• HNC, HND, NVQ Level 4 or above in Building Services Engineering, Electrical Engineering or an equivalent relevant qualification.
• Current Gas Safe registration or strong knowledge and experience of domestic and commercial gas systems.
• Strong technical knowledge of M&E compliance, including electrical systems, fire safety, water hygiene, passenger lifts, Building Regulations and relevant health and safety legislation.
• Experience of contract management, procurement, tendering, technical specifications, contractor performance and budget management.
• Proven experience of leading and developing a team, managing competing priorities and delivering projects to challenging deadlines.
• Excellent communication, analytical and report-writing skills, with the ability to manage risks, present information to senior stakeholders and promote equality, diversity and inclusion.

Manager’s Quote:

Ready to make a difference?If you have the technical expertise, leadership experience and commitment to safety needed to lead our M&E compliance service, we'd love to hear from you.Apply today and help us deliver safe, compliant and high-quality homes for our residents.

What We Offer:

• Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.
• Professional Growth: Opportunities for continuous learning and career advancement.
• Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.
• Annual Leave: Annual leave starts at 26 days per year plus bank holidays
• Annual leave purchase scheme – option to buy up to an additional 5 days per year
• Enhanced family leave (maternity, paternity and adoption)
• Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen will match
• Health and Wellness: Comprehensive health insurance and wellness programs.
• Work-Life Balance: Flexible working hours and generous leave policies.
• Employee Development: Access to training programs and career development resources.