Compliance Manager

Ole & Steen; Greater London; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Free food on shift

Pension scheme

GP Helpline

Job summary

Ole & Steen is seeking a Compliance Manager to own food safety, quality and compliance with a strong on‑floor presence. You will lead HACCP, audits and CAPA across production, coaching shop‑floor teams and driving a practical, hands‑on culture of “Food Safety First” on site.

The role involves a night shift 7pm–4am or 8pm–5am, 45 hours per week, 5 days out of 7, with benefits including free food on shift, a pension scheme and GP helpline.

Qualifications

• Proven experience in food manufacturing quality/compliance, ideally bakery or fast‑paced production
• Strong knowledge of HACCP, GMP, hygiene, allergens, traceability, recalls and controls
• Experience leading audit readiness and adherence to retailer/customer standards
• Excellent people skills and ability to train shop-floor teams
• Ability to influence and stay calm during difficult conversations
• Strong CAPA and root‑cause investigation abilities
• Qualified internal auditor or demonstrable auditing experience

Responsibilities

• Spend significant time on the production floor, observing behaviours and coaching in the moment
• Turn technical requirements into practical standards that people understand and follow
• Verify HACCP, CCP/OPRP controls, allergen controls, traceability, hygiene, line clearance and product conformity
• Coach and develop Production Managers, Team Leaders and Operatives on what the standard is and why it matters
• Deliver practical training, toolbox talks and competency checks on GMP, HACCP, allergens, hygiene and traceability
• Own the site compliance programme — internal audits, GMP audits, SALSA/BRCGS readiness, self‑assessments, non‑conformances and CAPA
• Lead investigations into food safety, quality and customer complaint issues using 5 Whys and Fishbone methods
• Keep the site audit‑ready every day, not just ahead of visits
• Partner with Production, Hygiene, Engineering, Warehouse and Pick & Pack to solve issues at source
• Use compliance data to identify trends and drive continuous improvement

Skills

HACCP knowledge

GMP compliance

Auditing experience

Root-cause analysis

CAPA management

People training

Stakeholder influence

Education

HACCP Level 3+

Food Safety Level 3+

Internal Auditor qualification

Tools

SALSA/BRCGS standards

Job description

Compliance Manager

At Ole & Steen, every product leaving our stores carries our name — and we're looking for someone who understands exactly what that means.

We need a Compliance Manager who'll own food safety, quality and compliance with a strong, visible presence on the production floor — building a genuine \"Food Safety First\" culture rather than managing compliance from behind a desk.

THE OPPORTUNITY

• up to £50,000, depending on experience


• Night shift: 7 pm–4 am / 8 pm–5 am


• 5 days out of 7, including 1 weekend day


• 45 hours per week

PACKAGE

• Free food whilst on shift


• Pension scheme


• GP Helpline

WHAT WE'RE LOOKING FOR

• Proven food manufacturing technical, quality or compliance experience, ideally within bakery, chilled food or another fast‑paced production environment


• Strong practical knowledge of HACCP, GMP, food hygiene, allergens, traceability, product hold/quarantine, withdrawal/recall and food manufacturing controls


• Working knowledge of SALSA, BRCGS and/or retailer/customer standards, with experience leading audit readiness and internal compliance programmes


• Excellent people skills — approachable, emotionally intelligent, visible, patient, and able to build trust with colleagues at every level


• Demonstrable experience training, coaching or developing shop‑floor teams and translating technical requirements into clear, practical behaviours


• Confident influencing without relying on job title or authority; able to challenge respectfully and stay calm during difficult conversations


• Strong root‑cause analysis, CAPA and investigation capability, focused on preventing recurrence rather than just closing paperwork


• HACCP Level 3+ (or equivalent practical competence), Food Safety Level 3 or equivalent, and Internal Auditor qualification or demonstrable auditing experience

A DAY IN THE LIFE

• Spending significant time on the production floor — observing behaviours, engaging teams and coaching in the moment


• Turning technical requirements into practical standards people understand and follow


• Verifying HACCP, CCP/OPRP controls, allergen controls, traceability, hygiene, line clearance, process checks and product conformity


• Coaching and developing Production Managers, Team Leaders and Operatives on what the standard is, why it matters, and how to consistently achieve it


• Delivering practical training, toolbox talks, refreshers and competency checks on GMP, HACCP, allergens, hygiene and traceability


• Owning the site compliance programme — internal audits, GMP audits, SALSA/BRCGS readiness, self‑assessments, non‑conformances and CAPA


• Leading investigations into food safety, quality and customer complaint issues using 5 Whys, Fishbone and other structured root‑cause methods


• Keeping the site audit‑ready every day, not just ahead of a scheduled visit


• Partnering with Production, Hygiene, Engineering, Warehouse and Pick & Pack to solve issues at source


• Using compliance data, audit findings and recurring failures to identify trends and drive continuous improvement