Compliance Manager

Creditspring; Greater London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Creditspring is seeking a Compliance professional to join the Compliance function, reporting to the Head of Compliance. The role focuses on regulatory and compliance advice across the business, including ensuring adherence to FCA rules, Consumer Duty and governance frameworks.

You will support the annual compliance monitoring plan and provide training to staff to promote a strong compliance culture. The ideal candidate has at least 5 years in a regulated financial services environment, extensive

Qualifications

• 5+ years of experience in a regulated financial services environment.
• Regulatory and compliance requirements for consumer credit lenders.
• Ability to interpret and apply complex regulations (CONC, SYSC, Consumer Duty).
• Experience in a fintech or fast-paced environment.
• Strong attention to detail and problem-solving approach.

Responsibilities

• Conduct regulatory horizon scanning and assess impact of new regulations.
• Ensure product and service changes comply with FCA rules.
• Provide practical regulatory advice to the business.
• Translate regulatory requirements into internal policies.
• Contribute to Product Governance and review new/ existing products for compliance.
• Support Design teams in creating compliant customer journeys and functionality.
• Provide guidance on Consumer Duty and keep stakeholders informed.
• Support the Compliance Monitoring Plan and report on key processes.
• Monitor conduct MI and advise on changes to improve customer outcomes.
• Lead training sessions to raise regulatory awareness.

Skills

Regulatory knowledge

Compliance expertise

Plain language communication

Problem solving

Attention to detail

Fintech experience

Education

ICA/ACAMS or similar

Job description

About the role

The role is in the Compliance function at Creditspring and reporting to the Head of Compliance. The role will have a strong focus on providing regulatory and compliance advice to the business. This role requires a strong understanding of regulatory requirements, risk mitigation strategies and operational controls to ensure compliance with relevant legislation and best practices.

This role will suit an individual with strong FCA regulatory knowledge, excellent communication skills, and the ability to think creatively to create solutions. The role holder will also help provide assurance to the senior leadership by supporting the delivery of the annual compliance monitoring plan.

Responsibilities

• Conduct regulatory horizon scanning and assess the potential impact of new regulations and policy changes.
• Work with project teams to ensure product and service changes comply with relevant FCA rules and regulations.
• Provide balanced and practical advice to the business on new regulations.
• Translate regulatory requirements into actionable internal policies, ensuring they are fit for purpose.
• Play a key role in our Product Governance framework, working with the business in developing new products and reviewing existing ones.
• Support our Design teams in creating journeys and functionality that complies with relevant regulations.
• Champion a customer focused culture and provide pragmatic advice on Consumer Duty.
• Support other teams across the business with compliance and regulatory advice and guidance. Ensure that the Compliance team is viewed positively and is asked for assistance where appropriate.
• Support delivery of the Compliance Monitoring Plan – to review and report on key business processes ensuring that they comply with regulatory guidelines and deliver good customer outcomes.
• Monitor key conduct MI for signs of issues and provide advice to the business on any necessary changes to deliver improved customer outcomes.
• Lead training sessions and workshops to promote compliance awareness among staff.
• Adhoc tasks as agreed with line or senior management.

What you'll need to succeed

Essential

• A minimum of 5 years’ experience in a regulated financial services environment.
• Proven expert in regulatory and compliance requirements for consumer credit lenders.
• Ability to interpret, communicate plainly and apply complex regulatory requirements (CONC, SYSC, Consumer Duty etc.).
• Experience in a fintech or similarly fast paced environment.
• High attention to detail and professional problem-\u2010solving approach.

Desirable

• Experience in non-prime lenders.
• Working knowledge of the AML framework and regulatory/legal requirements.
• Relevant professional qualification (ICA, ACAMS or similar).

Equal opportunities

We are committed to Creditspring being an inclusive environment where employees feel welcomed, valued and listened to; we want you to thrive as your true self. Don’t meet all the listed requirements? Research shows that women and people of underrepresented groups often don’t apply for jobs unless they're 100% qualified. As an equal opportunities employer, we know that diversity is a key part of our teams' successes – so if your experience doesn’t fit perfectly but this role excites you, we’d love for you to apply.