Compliance Manager

Edenbrook; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Edenbrook is seeking a Compliance Manager to join its regulatory function, focusing on FCA Consumer Duty, Conduct Risk and Lloyd’s market obligations. Reporting to the Head of Compliance, you will help ensure good customer outcomes and strong governance across the business.

Key duties include supporting the Compliance Plan, regulatory reporting, and practical guidance to business units, while staying abreast of FCA changes and maintaining relationships with regulators and internal stakeholders.

Qualifications

• Strong knowledge of FCA Consumer Duty and Conduct Risk.
• Experience in Lloyd’s market or a regulatory role.

Responsibilities

• Support the Head of Compliance across Compliance, Consumer Duty and Conduct Risk.
• Develop and monitor Consumer Duty ensuring good customer outcomes.
• Assist with regulatory obligations and Lloyd’s requirements including the Annual Attestation.
• Contribute to Compliance Plan, board reporting and compliance MI.
• Provide practical compliance guidance and drive process improvements.
• Maintain awareness of regulatory developments and relationships with regulators and senior stakeholders.

Skills

FCA Consumer Duty

Conduct Risk

UK regulatory environment

Job description

Job Description

Compliance Manager opportunity working with a top performing specialty insurer operating in the Lloyd's market. Reporting to the Head of Compliance, will support the Compliance function in overseeing Consumer Duty, Conduct Risk and regulatory compliance, helping to ensure good customer outcomes, a strong conduct culture and adherence to FCA, Lloyd’s and other regulatory requirements.

Key Responsibilities:

• Support the Head of Compliance and Compliance Manager across Compliance, Consumer Duty and Conduct Risk.
• Support the development, implementation and monitoring of Consumer Duty, ensuring evidence of good customer outcomes.
• Assist with Conduct Risk, regulatory obligations and Lloyd’s requirements, including the Annual Attestation Process and tracking actions.
• Contribute to the Compliance Plan, Board/Committee reporting and compliance MI, including analysis of complaints, customer outcomes and emerging risks.
• Provide practical compliance guidance to the business and support monitoring, thematic reviews, assurance, regulatory change and process improvements.
• Maintain awareness of regulatory developments and build effective relationships with internal and external stakeholders, including senior management, Risk, Governance, and regulators.

Skills, Knowledge and Expertise:

• Strong knowledge of FCA Consumer Duty, Conduct Risk and the UK regulatory environment.
• Experience in a compliance, conduct, governance or regulatory role within Lloyd’s market.