Compliance Investigator

Networking Women in the Fire Service; Salisbury; Hybrid; GBP 37,000 - 41,000; Full time

Job summary

A leading fire service organization seeks Compliance Investigators to support their Compliance and Investigations team. This role involves conducting investigations, presenting findings, and working alongside senior stakeholders. Candidates should have strong communication skills and knowledge of employment legislation. Flexible working hours are available, emphasizing the organization's commitment to supporting diverse candidates.

Benefits

Flexi time scheme

Local Government Pension Scheme

Generous annual leave allowance

Family friendly schemes

Health & well-being services

Qualifications

• Knowledge and experience in supporting and completing investigations.
• Ability to present at hearings.
• Experience working with senior stakeholders.

Responsibilities

• Conduct discipline and grievance investigations.
• Lead on external complaints ensuring timely resolution.
• Review data to support investigations.

Skills

Communication

Investigation

Customer Care

Education

Knowledge of Employment Legislation

Job description

Job title: Compliance Investigator – 2 x vacancies

Grade: F

Salary: Full time salary based on 37 hours per week: £37,938 per annum (rising by annual increments to £40,476 per annum).

Part time salary based on 18.5 hours per week: £18,969 per annum (rising by annual increments to £20,238 per annum)

More information on salaries and progression can be found on our pay and policies page.

Hours: We are looking to recruit for two positions; these could be made up of full time or part time hours and we are flexible on these working hours as long as the total available hours are met. Please indicate your preferred working hours on the application form and note that the minimum number of hours available per week is 18.5.

Location: The service encourages flexible working and is open to flexible working options. The role will be based at Service Headquarters, Salisbury with the flexibility to work from home / DWFRS Stations / Support Offices and we would welcome a conversation with the successful candidate on what type of flexible working arrangement will work best for you. There will be a requirement to attend your base location approximately 3 days a week for key activities and meetings.

Appointment Type: Permanent

Contact: For a chat about this post, please contact Robbie MacPherson, Station Manager – Area Leadership Team on 07770 813988 or email at [e-mail]

Closing and Interview date: The closing date for applications is Sunday 29 June 2025 (midnight). It is intended that interviews will take place on Tuesday 22 July 2025 at Service Headquarters, Salisbury. Should you be shortlisted for interview, further details regarding the interview format will be provided before the interview date.

This is a fantastic opportunity to join Dorset & Wiltshire Fire and Rescue Service, an organisation that is passionate about changing and saving lives. Our corporate staff are absolutely vital in helping to make our communities safer and healthier. Without them, we couldn’t do it.

We offer a wide range of employee benefits and strive to ensure that staff are valued and rewarded. For example, we offer a flexi time scheme, Local Government Pension Scheme, a generous annual leave allowance, a variety of family friendly schemes including 39 weeks’ full pay during maternity leave (subject to qualifying criteria) and health & well-being services.

As a Compliance Investigator in our Compliance and Investigations team you will:

• Complete discipline and grievance investigations and attend the relevant hearings to present findings as the Investigation Officer.
• Conduct interviews with relevant parties to establish a sequence of events to support the complaint resolution process for internal and external complaints as directed.
• Lead and support on external complaints ensuring resolution is within required timescales identifying any learning points and share with the relevant stakeholders as required.
• Review and analyse data in various formats to support investigations.

What makes you our ideal Compliance Investigator?

• You will be able to meet all essential criteria as detailed on the person specification.
• You will have knowledge and experience in supporting and completing investigations including presenting at hearings.
• You will have a good knowledge of Employment Legislation.
• You will have experience in working with strategic senior stakeholders, particularly within challenging situations.
• You will have excellent communication skills and a positive attitude to internal/external customer care.

For full details of the role and requirements please have a look at the job description and person specification.

Other Information:

• You must have a full current driving licence and be able to fulfil the significant travel requirements of the role. Use of your own vehicle will be required; however, a Service vehicle may be available. Please note Service vehicles are manual transmission only. If you are unable to drive due to a disability, we would still welcome your application and will explore any reasonable adjustments that could be put in place.
• A Standard Disclosure & Barring Service Check (DBS) clearance will be undertaken on the successful individual prior to offer of employment.
• Any offer of employment will be subject to full pre-employment checks which include identity checks, right to work in the UK, medical, negative drug test, receipt of satisfactory references, verification of employment history and an explanation of any gaps in employment in the last 3 years.
• Please click here for information relating to raising tax awareness and pension considerations when applying for a job.

To find out more and apply:

Our Candidate Charter outlines the commitments we make to you when applying for a vacancy with us.

Please note we do not accept CV’s in place of application forms.

We welcome the use of AI responsibly and ethically to demonstrate your skills in your application, but please don’t allow it to overshadow your own unique voice.

While we appreciate innovative approaches, we also value authenticity. Our assessment considers both the content of the application and how it was created, ensuring fairness and inclusivity for all applicants. At the end of the day – we want YOU to work for us!

You should ensure you include satisfactory evidence in your application to demonstrate all of the areas stated as being measured at the Application Stage on the Person Specification. This will ensure you have the best opportunity of progressing to the next stage of the selection process.

We are dedicated to building a workforce that reflects the diversity of our communities and welcome applications from all suitably qualified individuals regardless of age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. All applications will be treated on merit and staff involved in recruitment and selection processes undertake unconscious bias training.

We are committed to the Disability Confident Scheme and guarantee an interview to applicants with a disclosed disability if they meet the minimum criteria for the post to which they are applying. Please tell us in confidence if this applies to you, or if there are any reasonable adjustments that would help you apply for this post.

Dorset & Wiltshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff and volunteers are expected to share this commitment.

If you hold international qualifications, you will be required to provide official evidence that shows how these compare to UK Qualifications. We will accept a Statement of Comparability from a UK organisation called ENIC which can be obtained via their website. Please note that UK ENIC charge for this service, so if you request a Statement of Compatibility, you will be required to pay for it as we are unable to reimburse you.

For further guidance on how to complete your application, please refer to the Job Application Guidance Notes. If you are experiencing difficulties completing your application or have a need to complete your application in an alternative format due to a disability, please contact HR Resourcing on 01722 691444 within plenty of time of the closing date of the position you are applying for.

Values & Behaviours Framework

Our recruitment, assessment and progression processes are based on our Code of Ethics that has been developed specifically for Fire and Rescue Services. When recruiting, we identify the most important behaviours for the role and these are used as part of the short-listing and selection process.